233 West End Ave
San Rafael, CA 94901
47 beds • Est. 2018 (7 years) • Get directions
Greenwood Assisted Living has recorded 9 state citations (7 serious, 2 minor) and 8 verified complaints since 2021 across 24 inspections. Substantiated findings include a 2021 citation for failing to report a resident fall and hospitalization to state regulators, a 2021 substantiated complaint that the facility refused a terminally ill resident's hospice nurse entry and left the resident at the hospital an additional day (cited as abandonment), and a 2022 substantiated complaint for again denying a hospice nurse access in violation of state hospice care regulations. A 2024 investigation examined whether delayed staff response contributed to a resident's hip fracture after records showed staff observed the resident in pain for at least 2 days before hospitalization. In 2024, state regulators also substantiated a complaint that a resident with dementia eloped from the courtyard, and the facility's initial response of padlocking exit gates was cited as a fire clearance violation. The most recent visit in March 2026 identified no formal pendant call protocol and found only 5 to 6 of 23 residents had call pendants available.
Greenwood Assisted Living is a 47-bed senior living community in San Rafael. The facility offers assisted living, memory care, skilled nursing.
Full continuum of care
Multiple levels of care available — age in place without needing to move to a different community.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Regulatory citation history
Has received 7 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Substantiated complaints on file
8 of 15 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.
Pricing is estimated, please contact the facility to confirm.
233 West End Ave, San Rafael, CA 94901
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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