Aldersly has 13 state citations (8 serious, 5 minor) and 4 verified complaints since 2021 across 34 inspections, with its most recent inspection in March 2026. The most significant documented findings involve incident reporting failures: inspectors cited the facility for not reporting a resident fall that resulted in a fracture to state regulators, a repeat violation that resulted in a $250 civil penalty plus $100 per day until the deficiency was corrected. A December 2022 complaint was substantiated finding that emergency call pendants were malfunctioning, with devices alarming for residents who had already left the facility and staff at times failing to clear alerts after responding, leaving the system unreliable. A separate investigation found that fall injuries were disclosed to responsible parties but not reported to Community Care Licensing as required. Multiple complaints involving staffing levels, cleanliness, rough handling of residents, and resident record access were investigated and found unsubstantiated or unfounded.
Aldersly is a 137-bed assisted living community in San Rafael, in the heart of Marin County. Founded with Danish heritage roots, it has a long-standing reputation in the community.
Aldersly is a premium option in one of the Bay Area's most desirable locations, with the staffing depth and programming that come with a larger, established community.
Life Plan community with care continuity
Aldersly offers independent living, assisted living, memory care, and extended care on one campus. Transitions to higher levels of support are available at virtually no additional cost, per the site.
Century-old nonprofit with Danish roots
Founded over 100 years ago as a nonprofit for Danish immigrants, now under a board with deep senior-living nonprofit credentials. COA accreditation (#004) signals independent quality verification.
Marselisborg expansion now open
A major new independent living building just opened — the largest expansion in Aldersly's history. Limited residences available, so inventory is actively moving.
Technologically advanced memory care claim
The updated Rosenborg Memory Care unit claims to offer "the most technologically advanced memory care residences in North America" using the Heartfelt Connections program.
Ask what 'virtually no additional cost' means in practice
The site promises care transitions at "virtually no additional cost" — but the qualifier matters. Get the contract language specifying exactly what higher-care transitions will cost before signing.
Assisted living pricing starts above average
At roughly $8,845/month to start, pricing sits at the higher end for Marin County. Ask what that base rate includes versus what triggers add-on fees.
Safety score is middle-of-road at 7.0
A 7.0 FYI Safety Score is neither a red flag nor a standout. Ask for the inspection history specifics on your tour to understand the nature of any citations.
Pricing is estimated, please contact the facility to confirm.
326 Mission Avenue, San Rafael, CA 94901
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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