1111 Sir Francis Drake Rd
Kentfield, CA 94904
55 beds • Est. 2001 (24 years) • Get directions
Windchime of Marin has accumulated 28 state citations (17 serious, 11 minor) and 5 verified complaints since 2021 across 29 inspections. A December 2023 inspection found that a caregiver had been working without the required DOJ background clearance and that the facility had failed to report a resident assault to state licensing authorities within the required 7-day timeframe. A substantiated 2024 complaint found a persistent malodor of urine on the 3rd floor, traced to no housekeeping coverage on Sundays. In October 2025, inspectors documented that many resident room windows on the 2nd and 3rd floors had been screwed shut or had non-functional safety locks, creating a fire egress hazard; the facility received a conditional fire clearance through September 2026 pending corrections. Also in October 2025, a substantiated complaint found that a newly admitted resident went approximately 3 weeks without a bath or shower, and that staff failed to notify the resident's responsible party of a fall in a timely manner, informing them in person hours after the incident occurred.
Windchime of Marin is a 55-bed senior living community in Kentfield. The facility provides memory care services.
The community has been licensed for over 24 years.
Established community
Licensed for 24 years with a long track record of operation.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Regulatory citation history
Has received 17 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Substantiated complaints on file
5 of 21 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.
Pricing is estimated, please contact the facility to confirm.
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1111 Sir Francis Drake Rd, Kentfield, CA 94904
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$7,370/mo
starting