10615 Jordan Rd
Whittier, CA 90603
93 beds • Est. 2019 (6 years) • Accepts Medi-Cal (ALW) • Get directions
Whittier Glen Assisted Living has 40 state citations (7 serious, 33 minor) and 29 verified complaints since 2021 across 122 inspections. Among the most recent findings, a November 2025 investigation confirmed the facility's elevator was out of service for approximately 18 days between October 13 and October 31, 2025, leaving wheelchair-dependent residents without access between floors. A December 2024 investigation found both residents and staff corroborating that residents were consuming alcohol on the front porch; an investigator observed a resident drinking there and displaying symptoms of heavy drinking, though the facility's house rules permitted alcohol in residents' rooms. Other recent investigations included allegations that staff did not respond in a timely manner after a resident fell and fractured their wrist in July 2025, that staff threatened residents, and that shower assistance was denied to a resident; these were investigated and found unsubstantiated. Earlier complaint investigations involving medication management, room checks, and staff conduct toward residents were similarly investigated and found unsubstantiated.
Whittier Glen is a 93-bed assisted living community in Whittier that emphasizes a family-style atmosphere with a strong focus on affordability. The community offers assisted living and respite care, with amenities including outdoor areas, guest suites, and an activities calendar.
It positions itself as a warm, residential-feeling alternative to larger, more institutional senior living communities. Whittier Glen participates in the Assisted Living Waiver program and actively highlights its 180+ five-star reviews.
Accepts Medi-Cal through the ALW program
Participates in the Assisted Living Waiver, which can significantly offset costs for eligible residents. Combined with their emphasis on affordability, this is worth exploring if cost is a primary concern.
Strong community reputation with 180+ five-star reviews
The community specifically highlights over 180 five-star reviews and a 4.0 rating. That volume of positive feedback is worth reading through — look for recurring themes about staff quality, food, and day-to-day care.
Respite care option for short-term stays
Offers respite care alongside permanent assisted living, which lets families test the environment before committing. It's also useful if you need temporary care while a primary caregiver takes a break.
Below-average safety record
The FYI Safety Score™ is 1.9 out of 10 (Poor), based on state inspection data. This reflects a significantly higher-than-typical number of citations and substantiated complaints. Families should ask management directly about their inspection history and what specific corrective actions have been taken.
93 beds is mid-to-large scale
At this size, expect a busier, more active environment. If your loved one prefers a quieter, more intimate setting, the scale may not be ideal. Visit during peak hours to get an honest feel for the atmosphere.
No memory care program listed
The website focuses on assisted living and respite care but doesn't mention dedicated memory care. If your loved one has or may develop cognitive decline, ask specifically whether they can accommodate those needs long-term.
Pricing is estimated, please contact the facility to confirm.
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10615 Jordan Rd, Whittier, CA 90603
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$1,860/mo
starting