A concerning record — 7 recent citations and 4 older and 7 substantiated complaints across 11 inspections. We strongly recommend reviewing the full state record. Last inspected in July 2025.
Newcomb Guest Manor operates as Whittier Glen Assisted Living, a 6-bed residential care home in Whittier that has built an unusually strong online reputation. 0 rating and over 180 five-star Google reviews, the facility emphasizes compassionate care in a family-style setting.
They offer both assisted living and respite care, with ongoing renovations to freshen and modernize the physical space. Licensed since 2021.
180+ five-star reviews with consistently positive feedback
A 4.0 rating with over 180 five-star reviews is exceptional for a 6-bed care home. Reviewers specifically praise the responsive staff, clean facility, and warm atmosphere. Volume and consistency of reviews like this is difficult to fake.
Respite care for short-term needs
In addition to long-term assisted living, Whittier Glen offers respite care — a temporary stay option for when a primary caregiver needs a break or a senior needs care after hospitalization. This flexibility is valuable and not commonly offered by small homes.
Active renovation and improvement
Reviewers note ongoing renovations that are brightening and refreshing the space. A facility that continues to invest in its physical environment signals an operator who's thinking long-term about quality.
Transparent about their approach
The facility publishes a pricing guide, maintains an active blog with senior living resources, and even offers a self-assessment quiz for families considering assisted living. This level of transparency is refreshing in an industry that typically hides behind phone calls.
Below-average safety record
The FYI Safety Score™ is 4.6 out of 10 (Poor), based on state inspection data. Multiple substantiated allegations over 4 years of operation is a concern that contrasts with the positive Google reviews. Ask management specifically about state citations and how they've responded.
Whittier is in southeastern LA County
Located about 16 miles southeast of downtown LA, Whittier is accessible but not convenient for families in the Valley, Westside, or South Bay. Factor in commute time for regular visits.
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10647 Newcomb Ave, Whittier, CA 90603
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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