3575 N. Moorpark Road
Thousand Oaks, CA 91360
170 beds • Est. 2018 (7 years) • Get directions
The Reserve at Thousand Oaks has 10 state citations (4 serious, 6 minor) and 3 verified complaints since 2022 across 20 inspections, with the most recent visit on 1/28/2026. State inspectors conducted 2 case management visits after the facility self-reported a suspected staff-resident relationship in 2022, which was referred to the licensing division's investigations branch for further review. A 2022 investigation also documented a resident who developed a stage 2 pressure injury during their stay. A 2023 complaint investigation found that the facility had experienced staffing gaps requiring management to step in for caregiving duties during staff call-outs, though most residents and staff reported that care needs were being met. In late 2025, a complaint about rodents near the kitchen prompted the facility to contract a second pest control company on top of its existing monthly service; inspectors found no rodents during their visit. A separate 2025 complaint involving a change to the base level of care fee structure was also investigated.
The Reserve at Thousand Oaks is a 170-bed assisted living community set on a large, landscaped campus with mature trees in Thousand Oaks. Operated by MBK Senior Living, the community offers studio, one-bedroom, and two-bedroom apartments alongside resort-style amenities including a swimming pool, art studio, movie theater, and fitness center with personal training.
The facility was recognized among North America's Top 25 "Best in Wellness" senior living communities.
Resort-level amenities you can actually use
Outdoor pool and spa, art studio, movie theater, fitness center with personal trainers, and a bistro alongside the main dining room. These aren't brochure filler — ask to see the pool and art studio in person and check whether residents are actually using them.
Resident-led clubs that build real community
Book Club, Bridge Club, Knit & Stitch, Poker Club, Walking Club, and Adventure Club — all resident-led, not just staff-organized activities. Resident-driven programming is a strong signal that people are actually engaged, not just passing time.
Multiple floor plan options including full kitchens
Studio, one-bedroom, and two-bedroom apartments with select plans including full kitchens. Having cooking capability preserves independence in a way that communal-dining-only communities don't offer.
Short-term stays available for trial runs
The Reserve offers short-term respite stays, which means your loved one can try the community before committing. This is one of the best ways to evaluate fit — take advantage of it.
170 beds is a large operation
At this scale, expect a campus feel with busy dining rooms and common areas. If your loved one prefers a quiet, intimate environment, a smaller community might be a better fit.
Only 7 years of operation
Licensed in 2018, The Reserve is still relatively young. Ask about staff turnover rates and how occupancy has trended since opening — both are indicators of whether the community has found its footing.
Thousand Oaks is outside the LA basin
Located in Ventura County, this is a significant drive from most parts of LA. Factor in commute time if you or other family members plan to visit regularly from the city.
Pricing is estimated, please contact the facility to confirm.
3575 N. Moorpark Road, Thousand Oaks, CA 91360
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$5,301/mo
starting