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Westwind Memory Care

160 Jewell Street

Santa Cruz, CA 95060

59 beds • Est. 2017 (8 years)


FYI Safety Score

6.3 Below Average

Westwind Memory Care has recorded 6 state citations (4 serious and 2 minor) and 9 verified complaints since 2021 across 34 inspections. The most recent visit in December 2025 documented that staff admitted a resident who did not have dementia, which does not meet the facility's criteria as a memory care community. Earlier investigations from 2020 through 2023 surfaced concerns about medication administration for hospice residents, including documentation gaps around morphine and lorazepam use and questions about whether hospice agencies received required notification prior to administration. A cluster of complaints investigated in September 2024 covering staffing levels, staff qualifications, resident activities, food quality, compliance with doctor's orders, and family communication were all determined to be unsubstantiated following interviews and records review. COVID-era staffing shortages were acknowledged by some staff during interviews, though facility schedules from that period showed a full roster.


Why we like it

Westwind Memory Care is a 59-bed senior living community in Santa Cruz. The facility provides memory care services.

  • Memory care specialty

    Dedicated memory care program for residents with Alzheimer's or dementia.

  • Active lifestyle programs

    Offers organized activities, events, and social programs to keep residents engaged.

  • Dining program

    Provides prepared meals and dining services for residents.

  • Regulatory citation history

    Has received 6 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.

  • Substantiated complaints on file

    9 of 49 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.


Pricing

Assisted Living

Shared Room$5,750/mo
Private Room$6,300/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

160 Jewell Street, Santa Cruz, CA 95060

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Amenities & Services

24-Hour Staff
Memory Care Program
Hospice Support
Dining
Activities Program
Library
Cable TV

Frequently asked questions

How safe is Westwind Memory Care?
Westwind Memory Care has a FYI Safety Score of 6.3 out of 9.9, our proprietary score based on California state inspection records. 6 state citations and 9 verified complaints have been documented since 2021 across 34 inspections.
How much does Westwind Memory Care cost?
Westwind Memory Care starts at $5,750 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Westwind Memory Care offer memory care?
Yes, Westwind Memory Care offers Memory Care services. Care types available include: Memory Care.
Does Westwind Memory Care accept Medi-Cal?
Westwind Memory Care is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Westwind Memory Care last inspected?
The most recent state inspection visit to Westwind Memory Care was on 2025-12-15. The facility has received 34 total inspection visits on record.
How many violations does Westwind Memory Care have?
Westwind Memory Care has 6 state citations and 9 verified complaints since 2021 across 34 inspections. Our FYI Safety Score for this facility is 6.3 out of 9.9, which accounts for the severity and recency of these findings.
How long has Westwind Memory Care been in operation?
Westwind Memory Care has been licensed for 8 years in Santa Cruz, California, with a licensed capacity of 59 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
445202597
Size
59 beds (Large Community (50+ beds))
Licensed Since
December 13, 2017 (8 years)
Licensee
Seasons Mgt; Sm Santa Cruz Memory; Amv Capital Grp
Administrator
Steven Silacci
Phone
(831) 421-9100
Address
160 Jewell Street, Santa Cruz, CA 95060

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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