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Twin Lakes Manor

777 Volz Lane

Santa Cruz, CA 95062

12 beds • Est. 2011 (14 years)


FYI Safety Score

6.6 Below Average

4 citations in the last 2 years and 6 older across 12 inspections, plus 5 substantiated complaints. We'd recommend reviewing the full state record before visiting. Last inspected in September 2025.


Why we like it

Twin Lakes Manor is a 12-bed senior living community in Santa Cruz. The facility offers assisted living, memory care.

  • Memory care specialty

    Dedicated memory care program for residents with Alzheimer's or dementia.

  • Active lifestyle programs

    Offers organized activities, events, and social programs to keep residents engaged.

  • Dining program

    Provides prepared meals and dining services for residents.

  • Regulatory citation history

    Has received 5 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.

  • Substantiated complaints on file

    5 of 13 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.


Pricing

Assisted Living

Suite$5,400/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

777 Volz Lane, Santa Cruz, CA 95062

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Amenities & Services

24-Hour Staff
Medication Management
Memory Care Program
Dining
Activities Program

Frequently asked questions

How safe is Twin Lakes Manor?
Twin Lakes Manor has a FYI Safety Score of 6.6 out of 9.9, our proprietary score based on California state inspection records. 8 state citations and 5 verified complaints have been documented since 2021 across 12 inspections.
How much does Twin Lakes Manor cost?
Twin Lakes Manor starts at $5,400 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Twin Lakes Manor offer memory care?
Yes, Twin Lakes Manor offers Memory Care services. Care types available include: Assisted Living, Memory Care.
Does Twin Lakes Manor accept Medi-Cal?
Twin Lakes Manor is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Twin Lakes Manor last inspected?
The most recent state inspection visit to Twin Lakes Manor was on 2025-09-22. The facility has received 12 total inspection visits on record.
How many violations does Twin Lakes Manor have?
Twin Lakes Manor has 8 state citations and 5 verified complaints since 2021 across 12 inspections. Our FYI Safety Score for this facility is 6.6 out of 9.9, which accounts for the severity and recency of these findings.
How long has Twin Lakes Manor been in operation?
Twin Lakes Manor has been licensed for 14 years in Santa Cruz, California, with a licensed capacity of 12 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
445202247
Size
12 beds (Medium (7–49 beds))
Licensed Since
September 23, 2011 (14 years)
Licensee
Twin Lakes Manor, Llc
Administrator
Jennifer Flores
Phone
(831) 477-1100
Address
777 Volz Lane, Santa Cruz, CA 95062

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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