2025 N Bush St
Santa Ana, CA 92706
130 beds • Est. 2022 (3 years) • Accepts Medi-Cal (ALW) • Get directions
17 state citations (6 serious, 11 minor) and 11 verified complaints since 2022 across 42 inspections. A 2023 investigation substantiated that residents experienced emergency pull cord response delays of up to 1 hour, a lack of organized activities and community outings, and missed shower appointments due to staffing shortages. That same year, the facility issued an illegal eviction notice to a resident citing a refusal to log personal property, which investigators found violated department guidelines. Also in 2023, an inspector cited the facility for failing to notify a resident's responsible party before enrolling the resident in hospice. In May 2025, investigators substantiated that a staff member had recorded residents in private TikTok videos, violating residents' personal rights. In June 2025, the facility was cited for failing to ensure a qualified professional assisted residents who required help with insulin injections. Most recently, in November 2025, the facility was cited for failing to provide care and supervision after refusing to accept a returning resident, which investigators noted posed a health and safety risk.
Willow View Gardens Memory Care & Assisted Living is a 130-bed large assisted living community in Santa Ana. Over 42 state inspections, the facility has received 6 Type A citations (serious) and 11 Type B citations (minor).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Large community with more resources
With 130 beds, this is a larger community that typically offers a wider range of activities, amenities, and on-site services.
Safety concerns in inspection record
The FYI Safety Score™ is 3.5 out of 10, which is below average. The facility has 6 Type A citations (serious — indicating risk to health, safety, or personal rights). Review the inspection history carefully and ask management about corrective actions.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
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2025 N Bush St, Santa Ana, CA 92706
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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