1000 East 14th St.
San Leandro, CA 94577
199 beds • Est. 1999 (26 years) • Get directions
Carlton Plaza of San Leandro has 18 state citations and 9 verified complaints since 2021 across 30 inspections. The most recent substantiated finding, from December 2025, confirmed that staff were not conducting routine 2-hour rounds and that residents were only checked when they pressed a call button or used an intercom device. In late 2024, a complaint was substantiated finding that staff delayed calling emergency services for a resident whose blood pressure was significantly dropping, even though staff were aware the condition would worsen. Also in 2024, inspectors found the facility had exceeded its approved capacity for non-ambulatory residents on 1 floor, a repeat violation that resulted in a $250 civil penalty, and a follow-up visit found additional food safety violations including insects in the kitchen and improperly stored raw chicken. A 2023 complaint was substantiated for failing to notify a resident's family of a change in condition and for not administering a prescribed medication on schedule.
Carlton Plaza of San Leandro is a 199-bed assisted living community in San Leandro, part of the Carlton Senior Living chain. Located in the East Bay between Oakland and Hayward, it offers convenient access to BART and major medical centers throughout the region.
Established chain operator
Part of the Carlton Senior Living family, which operates multiple communities across Northern California with consistent standards and programming.
Central East Bay location
San Leandro sits between Oakland and Hayward with easy access to public transit, shopping, and healthcare services.
Large community resources
At 199 beds, the community has the scale to offer a wider range of activities, dining options, and on-site services than smaller homes.
Below-average safety record
The facility has an FYI Safety Score of 6.1 out of 9.9, indicating a higher-than-typical number of citations or complaints in state inspection records.
Pricing is estimated, please contact the facility to confirm.
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1000 East 14th St., San Leandro, CA 94577
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$3,995/mo
starting