1017 S Bascom Ave
San Jose, CA 95128
205 beds • Est. 2024 (1 years) • Get directions
1 minor state citation and 0 verified complaints across 15 inspections since 2024. The citation stemmed from a reporting requirements violation connected to 2 incidents in early 2025: a memory care resident who briefly followed visitors onto an elevator and left the unit, and a hallway incident involving a resident in possession of a knife; neither resulted in injury. Following the elopement, the facility added doorbell security to the memory care unit exit. Of 19 complaints filed, all were investigated and found unsubstantiated or unfounded. These included allegations of staff handling residents roughly, rooms not being cleaned adequately, and staff not following a resident's hospice care plan. During a 2025 complaint investigation, inspectors found a refrigerator at 50 degrees Fahrenheit and ice accumulation on the freezer floor; follow-up visits confirmed both issues were corrected. In April 2026, inspectors responded to a reported sexual assault allegation between 2 residents; after a full investigation that included police involvement, no regulatory deficiencies were cited.
The Watermark at San Jose is a 205-bed assisted living and memory care community on South Bascom Avenue in San Jose. Newly opened, the community was purpose-built with modern finishes including stainless steel appliances, upgraded cabinets, and vinyl wood plank floors across studio, one-bedroom, and two-bedroom residences.
Part of the Watermark Retirement Communities family, it brings their signature programming — including Watermark University and specialized memory care — to the heart of Silicon Valley.
Exceptional safety record
Holds a 9.8 FYI Safety Score with no Type A citations or substantiated complaints — a clean slate from state inspectors.
Brand-new, purpose-built facility
A recently opened community designed from the ground up for senior living — modern apartments with contemporary finishes, not a retrofit of an older building.
Watermark signature programs
Includes Watermark University for lifelong learning, specialized memory care programming, and a full calendar of fitness classes, outings, and spa services.
Central Silicon Valley location
Located on South Bascom Avenue with easy access to San Jose's medical centers, cultural venues, and the broader Bay Area.
Newer community, limited track record
Licensed for only about a year — there is less operational history to evaluate compared to long-established communities. The Watermark brand provides some assurance, but ask about staff retention and resident satisfaction.
Large-scale community
At 205 beds, this is a sizable community — visit in person to see if the scale feels comfortable.
Pricing is estimated, please contact the facility to confirm.
1017 S Bascom Ave, San Jose, CA 95128
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$4,300/mo
starting