350 University St
San Francisco, CA 94134
104 beds • Est. 2019 (6 years) • Accepts Medi-Cal (ALW) • Get directions
4 serious and 13 minor state citations across 41 state inspections, with 6 substantiated complaints. Last inspected in June 2026.
Safety data last updated July 2026
Part of the FYI Safety Scorecard, the independent safety rating for every California assisted living facility.
Portola Gardens is a 104-bed assisted living community in San Francisco's Portola neighborhood, housed in a beautifully restored Colonial Revival building originally built in the 1930s and fully renovated in 2018. The community offers both assisted living and memory care, with private and shared accommodations, gardens, walking paths, a sunroom, and cozy living spaces.
Portola Gardens partners with a Medicare-certified hospice agency and provides complimentary transportation to medical appointments.
Historic building, fully renovated
A 1930s Colonial Revival residence thoughtfully renovated in 2018, combining historic character with modern care infrastructure.
Both assisted living and memory care
Offers dedicated memory care alongside assisted living, with secured entrance and exit for memory care residents.
Multilingual staff
Staff speak English, Spanish, Filipino, and German — an important asset in San Francisco's diverse community.
Complimentary transportation
Transportation to medical appointments is included, reducing the burden on families for coordinating care logistics.
Below-average safety record
4 serious and 13 minor citations across 41 state inspections, with 6 verified complaints. Worth asking directly about recent findings and how they've been addressed before deciding.
Building shows institutional origins
Despite the renovation, some areas retain a dormitory-like layout with long hallways and rooms that can feel cramped. Visit in person to see if the setting works for your family.
Pricing is estimated, please contact the facility to confirm.
350 University St, San Francisco, CA 94134
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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