One Avalon Avenue
San Francisco, CA 94112
220 beds • Est. 2020 (5 years) • Get directions
Lynne & Roy M Frank Residences has 8 state citations (2 serious, 6 minor) and 7 verified complaints since 2021 across 27 inspections. Substantiated findings have centered on the facility's memory care units. In April 2022, an inspector observed a caregiver leave 2 memory care residents unsupervised in a TV room while working in an adjacent kitchen separated by a wall, a staffing supervision gap that state investigators confirmed. In November 2022, a memory care resident reached the 5th floor rooftop after a delayed egress door malfunctioned and opened immediately rather than holding for the required 30-second delay; staff located the resident and returned them to the unit. In September 2023, a former resident was placed in a locked memory care unit with delayed egress without providing verbal or written consent, resulting in a minor citation. In March 2024, records for 2 new memory care staff could not verify completion of the required 12 hours of dementia-specific training, and a third caregiver had documentation of only 5.5 hours of annual continuing dementia training, also resulting in a minor citation. The most recent inspection on record was completed in March 2026.
Lynne & Roy M Frank Residences is a 220-bed assisted living community in San Francisco, operated as part of the Jewish Home San Francisco nonprofit system. As one of the largest residential care facilities in the city, it draws on decades of nonprofit senior care experience.
The urban San Francisco setting provides access to cultural institutions, medical centers, and public transit, though it also comes with the realities of city living.
Nonprofit operator
Part of the Jewish Home San Francisco system, a nonprofit with a long history of senior care in the Bay Area. Nonprofit status often means mission-driven priorities over profit margins.
Large community with resources
At 220 beds, the community can support a broader range of programming, specialized staff, and on-site services than smaller facilities.
Urban San Francisco location
Access to world-class medical centers, cultural institutions, and public transit — a real advantage for families who visit frequently.
Below-average safety record
Carries an FYI Safety Score of 6.1 out of 9.9, indicating a history of licensing concerns that families should discuss with management before committing.
No pricing available
We don't yet have pricing information for this community. Contact them directly for current rates.
Pricing not yet available
Know what this place costs?
One Avalon Avenue, San Francisco, CA 94112
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™. Free for small facilities.
Price coming soon