How safe is Heritage on the Marina?

Heritage on the Marina has a FYI Safety Score of 9.5 out of 10, based on California state inspection records. 1 state citations and 1 verified complaints have been documented since 2021 across 12 inspections.

Does Heritage on the Marina offer memory care?

Heritage on the Marina does not currently list Memory Care. Care types available include: Assisted Living.

Does Heritage on the Marina accept Medi-Cal?

Heritage on the Marina is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.

When was Heritage on the Marina last inspected?

The most recent state inspection visit to Heritage on the Marina was on 2026-09-17. The facility has received 12 total inspection visits on record.

How many violations does Heritage on the Marina have?

Heritage on the Marina has 1 state citations and 1 verified complaints since 2021 across 12 inspections. Our FYI Safety Score for this facility is 9.5 out of 10, which accounts for the severity and recency of these findings.

How long has Heritage on the Marina been in operation?

Heritage on the Marina has been licensed for 51 years in San Francisco, California, with a licensed capacity of 109 beds.

Heritage on the Marina

3400 Laguna St.

San Francisco, CA 94123

109 beds • Est. 1975 (51 years) • Get directions

FYI Safety Score™

9.5 Excellent

0 serious and 1 minor state citation across 12 state inspections, with 1 substantiated complaint. Last inspected in September 2026.

View full state record

From ~5 years of state inspection records, as of October 2026. How the score works · Report a data error

Why we like it

Heritage on the Marina is a 109-bed assisted living community in San Francisco, situated in the coveted Marina District with proximity to waterfront parks and bay views. Operated as a nonprofit, it brings a mission-driven approach to senior care in one of the city's most desirable neighborhoods.

The Marina setting offers walkable streets, local shops, and a sense of community that larger institutional campuses can struggle to replicate.

Strong safety record
Among the cleaner records in the state: 0 serious and 1 minor citations across 12 state inspections, with 1 verified complaint. A record this consistent is one of the clearest signs a home is well-run.
Non-profit with 170+ years of institutional backing
Owned and operated by the San Francisco Ladies' Protection and Relief Society since 1853 — one of California's oldest philanthropic organizations. Not investor-owned.
Full continuum on one campus
Independent living, assisted living, and skilled nursing are all on-site. Residents can age through higher care levels without relocating to a different community.
Clinical infrastructure beyond typical assisted living
On-site Medical Director, Director of Nursing, 24-hour emergency physician on call, and licensed speech, occupational, and rehab therapists — all on premises.
Mobility accessibility limitations
Multiple reviewers flag stairs at the main entrance and areas of the building that are difficult for residents using walkers or wheelchairs. Do a full walk-through before committing.
History of disruptive construction
A past renovation required temporarily relocating residents off-site. Ask management directly about any planned construction and how resident disruption is handled.
Rehab setting is clinical in feel
At least one reviewer described the rehab room as hospital-like rather than residential. Worth a firsthand look if a homelike recovery environment is a priority.

Pricing not yet available

Where you'll live

3400 Laguna St., San Francisco, CA 94123

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Amenities & Services

Dining

Activities Program

Frequently asked questions

How safe is Heritage on the Marina?: Heritage on the Marina has a FYI Safety Score of 9.5 out of 10, based on California state inspection records. 1 state citations and 1 verified complaints have been documented since 2021 across 12 inspections.
Does Heritage on the Marina offer memory care?: Heritage on the Marina does not currently list Memory Care. Care types available include: Assisted Living.
Does Heritage on the Marina accept Medi-Cal?: Heritage on the Marina is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Heritage on the Marina last inspected?: The most recent state inspection visit to Heritage on the Marina was on 2026-09-17. The facility has received 12 total inspection visits on record.
How many violations does Heritage on the Marina have?: Heritage on the Marina has 1 state citations and 1 verified complaints since 2021 across 12 inspections. Our FYI Safety Score for this facility is 9.5 out of 10, which accounts for the severity and recency of these findings.
How long has Heritage on the Marina been in operation?: Heritage on the Marina has been licensed for 51 years in San Francisco, California, with a licensed capacity of 109 beds.

Facility Details

Facility Type: Residential Care Facility for the Elderly (RCFE)
License Number: 380500295
Size: 109 beds (Large Community (50+ beds))
Licensed Since: June 25, 1975 (51 years)
Licensee: R
Administrator: Mary Linde
Phone: (415) 202-0300
Address: 3400 Laguna St., San Francisco, CA 94123

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

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