1550 Sutter Street
San Francisco, CA 94109
210 beds • Est. 2018 (8 years) • Get directions
18 serious and 15 minor state citations across 56 state inspections, with 16 substantiated complaints. Last inspected in September 2026.
From ~5 years of state inspection records, as of October 2026. How the score works · Report a data error
Ivy Park at Cathedral Hill is a 210-bed assisted living community in San Francisco, part of the Ivy Park senior living chain. Located in the Cathedral Hill neighborhood near Japantown and the Western Addition, it offers urban senior living with walkable access to shops, restaurants, and transit.
As one of the larger assisted living communities in the city, it serves families looking for a full-service option in an expensive and competitive market.
Adjacent to two major hospitals
California Pacific Medical Center-Pacific Campus is 0.4 miles away; UCSF Medical Center at Mount Zion is 0.7 miles. Unusually close medical access for a large urban community.
Dedicated memory care neighborhood
Evergreen at Ivy is a named, separate memory care unit with its own director and team trained specifically for Alzheimer's and dementia care.
Named on-site dining
The Vine at Ivy restaurant is specifically cited by residents as a gourmet experience — not a standard cafeteria setup.
Spanish-speaking care available
The facility explicitly accommodates Spanish-speaking residents, which is not universal among large urban communities.
Serious safety concerns
18 serious and 15 minor citations across 56 state inspections, with 16 verified complaints. Read the state's full inspection reports and press on what's been fixed before deciding.
Billing transparency complaints
Multiple reviews cite large surprise bills with no itemized breakdown and a 30-day notice requirement reviewers say was not disclosed at admission.
Pricing above county averages
Larger room types run above San Francisco County averages. Confirm exactly what is included in the base rate before comparing quotes.
Management responsiveness
Several reviews describe complaints going unanswered and rude treatment from administrators. Ask specifically how the facility handles resident and family grievances.
Pricing is estimated, please contact the facility to confirm.
1550 Sutter Street, San Francisco, CA 94109
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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