1155 Via Verde
San Dimas, CA 91773
60 beds • Est. 2021 (4 years) • Get directions
The Terraces at Via Verde has received 14 state citations (5 serious, 9 minor) and 4 verified complaints across 34 inspections since 2021, with the most recent inspection on February 13, 2026. A June 2024 complaint investigation confirmed through records review that a staff member notified the wrong physician when a resident's condition changed, though the correct physician was subsequently contacted. A July 2025 investigation into resident-on-resident physical altercations at this memory care community found that 2 of 9 staff corroborated concerns about recurring physical incidents between 2 specific residents, while all 9 staff reported intervening immediately to separate and redirect residents when altercations occur. A June 2025 hygiene complaint found 3 of 6 staff acknowledged occasionally discovering residents in soaking wet diapers, while inspectors observed all residents appearing clean during the visit and electronic charting confirmed regular documentation of rounds and hygiene services provided.
The Terraces at Via Verde is a 60-bed memory care community in San Dimas that was purpose-built specifically for residents with mild cognitive impairment, Alzheimer's, and related dementias. Managed by Agemark Senior Living, a family-owned company with over 35 years in senior living, the community features a LifeCycles Wellness Program, a Director of Nursing overseeing 24/7 care staff, and on-site therapy services.
The community maintains an active social media presence showcasing regular outings, concerts, and cultural celebrations like Mardi Gras.
Purpose-built for memory care from the ground up
This isn't an assisted living facility with a memory care wing bolted on. The Terraces was designed and constructed specifically for dementia care — the layout, safety features, and environment are all intentional. That distinction matters for wayfinding, security, and daily comfort.
On-site Director of Nursing plus therapy services
A full-time nursing director oversees care staff, and on-site physical, occupational, and speech therapy are available through preferred partners. Having clinical leadership on campus means problems get caught earlier and care plans adjust faster.
Active programming backed by social proof
Their social media shows regular scenic drives, Valentine's concerts, Mardi Gras celebrations, and hands-on activities. This isn't aspirational marketing — you can see dated photos of actual residents participating. Ask to see recent activity calendars when you visit.
Backed by 35+ years of family-owned experience
Agemark Senior Living is family-owned, not a faceless corporate chain. Over three decades of operation means established training programs, quality standards, and institutional knowledge that benefit each community they manage.
Below-average safety record
The FYI Safety Score™ is 5.8 out of 10 (Below Average), based on state inspection data. With 4 serious citations, 2 substantiated complaints out of 49 total allegations, and 30 inspection visits in just 4 years, this facility has received significantly more regulatory attention than typical. Ask management directly about their inspection history and what concrete steps they've taken to address issues.
Memory care only — no assisted living option
If your loved one's condition improves or stabilizes to where they need less structured care, there's no option to step down within this community. They'd need to move to a different facility entirely.
Only 4 years of operation at this location
Licensed in 2021, the community is still relatively young despite Agemark's broader experience. Ask about staff turnover, current occupancy rates, and how the care team has evolved since opening.
Pricing is estimated, please contact the facility to confirm.
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1155 Via Verde, San Dimas, CA 91773
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$4,995/mo
starting