San Carlos Elms has 4 serious state citations and 0 verified complaints since 2022 across 16 inspections. 3 citations stem from a May 2023 incident in which a clerical staff member with no formal caregiver training and an unresolved criminal record exemption was permitted to work an overnight caregiving shift and physically abused 2 residents; the facility was cited for the abuse, for failing to obtain the required criminal record exemption, and for administrator oversight deficiencies. A 4th citation, originally issued in 2019, found the facility failed to provide individualized care and supervision to a resident with a documented high fall risk, resulting in serious bodily injury. A non-compliance conference was held in June 2023 to address these findings. Annual inspections in April 2025, May 2025, and May 2026 all concluded with no deficiencies cited.
San Carlos Elms is a 130-bed assisted living community in San Carlos, located on the Peninsula just steps from the town's shops, cafes, and library. Locally owned and operated by the San Carlos Development Corporation, a nonprofit organization of civic leaders, the community offers both assisted living and dedicated memory care through The Grove.
Residents pay only for the services they need, with care plans tailored to individual requirements.
Excellent safety record
Holds a 9.3 FYI Safety Score out of 10, reflecting a strong inspection history and commitment to resident safety.
Locally owned nonprofit
Operated by the San Carlos Development Corporation, a nonprofit of local civic leaders established specifically to provide quality senior housing in the community.
Walkable downtown location
Located on Elm Street in San Carlos, just steps from the town's shops, cafes, active adult center, and library, making it easy for residents and visitors to access local amenities.
Dedicated memory care neighborhood
The Grove provides specialized memory care in a pet-friendly, home-like environment with care technology, elegant furnishings, and staff trained specifically in dementia care.
Pay-for-what-you-need model
Care services are evaluated individually, and residents only pay for the level of assistance they actually require.
Type A citation history
Has received 4 Type A citations (serious) on record. Ask about what changes have been implemented in response.
Pricing is estimated, please contact the facility to confirm.
707 Elm Street, San Carlos, CA 94070
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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