37801 Rudall Ave.
Palmdale, CA 93550
6 beds • Est. 2020 (5 years) • Accepts Medi-Cal (ALW) • Get directions
Humble Haven RCFE II has accumulated 40 state citations (11 serious, 29 minor) and 3 verified complaints since 2021 across 15 inspections. The most recent annual visit in July 2025 found a resident's medication unsecured in an unlocked kitchen drawer and a staff member's personal medication left out in an unlocked room. A March 2025 complaint investigation substantiated 2 findings: a knife on the kitchen counter was left accessible without staff present, and the medication cabinet was unlocked and unattended. During 2024 inspections, state regulators found a staff member working without required criminal record clearance, a bedridden resident not in the designated room, non-functioning door alarms, and 5 out of 5 resident files missing required forms. Around May 2024, the facility changed ownership when a former staff member purchased it, though the previous licensee had not notified state regulators of the sale.
Humble Haven RCFE II is a 6-bed residential care home in Palmdale, part of the Excellent Home Care family of facilities that has been serving the Antelope Valley since 2007. Founded by Amy Morales — a first-generation Filipino American with nursing education and a master's in hotel and restaurant management — the homes provide 24-hour care, medication management, wheelchair-accessible transportation, prepared meals, satellite TV, Wi-Fi, and housekeeping.
They accept Veterans Aid & Attendance, the Assisted Living Waiver, long-term care insurance, and CalAIM.
Accepts Medi-Cal through the ALW program
Participates in the Assisted Living Waiver along with Veterans Aid & Attendance, long-term care insurance, and CalAIM. Multiple payment pathways give families more options for managing costs.
Operator with nearly two decades of experience
Excellent Home Care has been operating in the Antelope Valley since 2007. The founder combines nursing education with hospitality management — an uncommon background that speaks to both clinical competence and service quality.
Consistently positive family testimonials
Multiple testimonials describe loving, competent care: 'the best I have ever had,' 'treated her with dignity and respect,' 'amazed at the quality of care.' The recurring themes are compassion and attentiveness.
Below-average safety record
The FYI Safety Score™ is 2.6 out of 10 (Poor), based on state inspection data. With 11 Type A citations, 3 substantiated allegations, and 29 Type B citations across 15 visits, this facility has a significantly higher-than-typical number of serious findings. Ask management directly about specific issues cited and what corrective measures have been implemented.
Palmdale is far from central LA
Located in the Antelope Valley, roughly 60 miles north of downtown LA. If family members live in the LA basin, regular visits will require significant drive time. Factor this into your decision.
Multiple facilities may stretch management thin
Excellent Home Care operates homes in both Lancaster and Palmdale. Ask how frequently the owner is present at this specific location and who manages day-to-day operations when she's not.
Pricing is estimated, please contact the facility to confirm.
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37801 Rudall Ave., Palmdale, CA 93550
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,392/mo
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