37208 27th Street East
Palmdale, CA 93550
6 beds • Est. 2014 (11 years) • Accepts Medi-Cal (ALW) • Get directions
1 serious state citation and 0 verified complaints since 2022 across 4 inspections. The citation stems from a November 2022 annual inspection, though the provided narratives do not detail its specific nature. Across subsequent inspections in March 2024, October 2024, and October 2025, inspectors documented consistent compliance: food supplies properly stocked, cleaning solutions and knives locked, medications and PPE secured in a locked hallway closet, and fire extinguishers operable. One item noted during the October 2024 inspection was an unlocked door to the garage and staff room; by the October 2025 visit, that door was observed locked. The facility operates at 6 beds serving non-ambulatory and bedridden residents under Administrator Amy Frey.
Excellent Home Care LLC II is a 6-bed residential care home in Palmdale operated by Amy Morales, a first-generation Filipino American who started the business in 2007 as a single mother. Amy holds a master's degree in Hotel and Restaurant Management, a bachelor's in Business Administration, and was educated in Antelope Valley College's Registered Nursing program.
The home provides 24-hour care, medication management, wheelchair-accessible transportation, three prepared meals daily, and accepts multiple payment sources including Veterans Aid and Attendance, Medi-Cal through the ALW program, and long-term care insurance.
Excellent safety record
The FYI Safety Score™ is 9.7 out of 10 (Excellent), based on state inspection data. Over 11 years and 4 inspections, the home has maintained an outstanding record with zero substantiated complaints.
Owner with rare combination of healthcare and hospitality training
Amy Morales studied nursing, earned a master's in Hotel and Restaurant Management, and has a business degree. That triple background — clinical knowledge, hospitality service standards, and operational discipline — is exceptionally rare in a small care home operator.
Accepts multiple payment sources including Medi-Cal and VA benefits
Veterans Aid and Attendance, the Assisted Living Waiver Program (Medi-Cal), long-term care insurance, and CAL-AIM are all accepted. For families navigating affordability, having four different financial pathways is a significant advantage.
11 years of serving the Antelope Valley community
Operational since 2014 at this location (with the original home running since 2007), Excellent Home Care has deep roots in Palmdale. Resident testimonials from real families describe it as the next best thing to being home.
Staff meet rigorous professional standards
All caregivers are DOJ/FBI fingerprinted, CPR/First Aid certified, and complete 20 hours of continuing education annually. For a small home, this level of credentialing and ongoing training is notable.
Palmdale is remote from central Los Angeles
Located in the Antelope Valley high desert, Palmdale is over an hour from most of LA. Family members living closer to the coast or central LA should factor in significant commute time for regular visits.
Owner-operated means continuity depends on one person
Amy Morales is the heart of this operation. While she now has two locations, ask about the management structure and who runs the home day-to-day. Understand what happens if Amy is unavailable.
Est. starting from $4,000/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
37208 27th Street East, Palmdale, CA 93550
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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