11648 Faculty Dr
Norwalk, CA 90650
6 beds • Est. 2023 (2 years) • Get directions
6 state citations (2 serious, 4 minor) and 0 verified complaints across 4 inspections since 2023. The most significant finding came during an unannounced July 2024 inspection, when a licensing analyst found 2 bedridden residents in care without an approved fire clearance for that number, resulting in civil penalties. The facility's approved clearance allows only 1 bedridden resident in a specific bedroom, and the excess was cited as a serious violation. The most recent inspection in September 2025 found no health or safety issues, with staff observed using proper hand hygiene and infection control practices. The facility is a 6-bed single-story home in Norwalk licensed for residents 60 and older, including those requiring hospice care and non-ambulatory support.
Joyful Hearts Care Home is a 6-bed board and care in Norwalk. The associated website describes Joyful Hearts Homecare — a home care referral agency in California that connects clients with screened caregivers for in-home services.
The board and care facility likely operates separately from the agency, and families will need to contact them directly for specifics about the residential home, services, and pricing.
Screened and trained caregiving staff
The Joyful Hearts organization emphasizes background checks and training for all caregivers. If these standards carry over to the board and care, residents benefit from a vetted, qualified care team.
Located in Norwalk with good freeway access
Norwalk sits at the intersection of the 5 and 605 freeways, making it accessible from much of southeast LA County, north Orange County, and the San Gabriel Valley.
Clean inspection record
Zero substantiated allegations during the review period. For a facility licensed in 2023, starting with a clean regulatory record is a positive sign.
Only 2 years of operating history
Licensed in September 2023, Joyful Hearts Care Home is very new. Ask about the owner's prior experience, caregiver retention, and how many residents they've served since opening.
Website describes a home care agency, not a residential facility
The linked website is for a caregiver referral service, not a residential board and care. The actual room setup, daily routines, meals, and services at this 6-bed home aren't described online. Visit in person with a detailed list of questions.
Insurance-based care model may differ for residential
The agency accepts insurance plans for in-home services. The board and care facility's payment structure may be entirely different. Ask directly about monthly costs, what's included, and accepted payment methods.
Est. starting from $4,040/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
11648 Faculty Dr, Norwalk, CA 90650
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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