19 state citations (10 serious, 9 minor) and 7 verified complaints since 2021 across 13 inspections. The most serious finding involved a resident who fell and hit their head in September 2024 and was not taken to the hospital for 3 days, until a transportation company requested 911 be called; state investigators cited staff for failing to call emergency services and failing to report the incident to the department. A July 2025 complaint inspection found expired milk, cheese, sour cream, and molded cauliflower in the refrigerator, an expired bread supply surrounded by gnats in the garage, and a resident served tacos with 3-month-expired sour cream during the visit itself. Additional verified complaints include a February 2024 citation for medication-related concerns, a July 2025 citation for failure to submit required special incident reports when a resident refused prescribed medications, and a 2024 citation for ants and spiders in a resident room posing health and safety hazards. A March 2024 complaint involving residents left in soiled conditions and a complaint regarding staff respect were investigated but not substantiated.
Alondra Guest Home is a 6-bed residential care home in Norwalk that has been licensed for 8 years. The facility provides residential care for elderly residents in a small home-based setting.
With a capacity of just 6 residents, this is a traditional board-and-care home offering personalized attention in a residential neighborhood. Families considering this home should schedule an in-person visit to assess the living environment and care quality firsthand.
Small home setting with personalized attention
With just 6 beds, Alondra Guest Home offers the kind of one-on-one attention that larger facilities simply can't match. For residents who need close, consistent care from familiar faces, a home this size can feel genuinely home-like.
8 years of licensed operation
Licensed since 2017, the home has nearly a decade of operational history. You can ask about long-term staff and established routines that come with years of running the same home.
Below-average safety record
The FYI Safety Score™ is 3.9 out of 10 (Poor), based on state inspection data. This reflects a higher-than-typical number of citations and substantiated complaints. Ask management directly about their inspection history and corrective actions.
Visit in person before deciding
Limited information is available about this home's specific amenities and programming. An in-person visit is essential to assess the living environment, meet the caregivers, and determine if it's the right fit for your loved one.
Pricing is estimated, please contact the facility to confirm.
11849 Alondra Blvd, Norwalk, CA 90650
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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