8 state citations and 4 verified complaints since 2022 across 28 inspections. The most serious findings involve medication errors and a memory care elopement. A staff member made 2 medication errors in summer 2025, including administering the wrong medication to a resident, and was subsequently terminated; that complaint was substantiated. A separate 2024 incident involved a resident receiving a wrong medication dose, which the facility flagged as a repeat violation within a 12-month period and which resulted in a $250 civil penalty. In October 2025, a memory care resident eloped from the facility during a community event due to insufficient supervision outside the memory care unit, resulting in a citation. An earlier 2023 complaint was substantiated after photos showed staff feeding a resident with aspiration precautions while the resident was in a partially reclined position, contrary to physician orders. Of 31 total complaints investigated since 2022, the remaining 27 were unsubstantiated or unfounded, including allegations related to medication management, record-keeping, staff conduct, sanitation, and resident supervision.
The Inn on Villa Lane is a 86-bed assisted living and memory care community in Napa, specializing in care for adults with Alzheimer's disease and related dementias. Operated by Chancellor Health Care, the community features warm colors, abundant natural light, vaulted ceilings, and an expansive secure courtyard where residents can enjoy outdoor living independently.
The Inn also offers respite care for short-term stays and coordinates hospice services. Licensed vocational nurses are on-site seven days a week, and activities are individually tailored to each resident's abilities and cognitive level.
Dementia and Alzheimer's specialization
Memory care is the community's core mission, not a secondary offering. Unique operational protocols are designed specifically to enhance quality of life, security, and safety for residents with cognitive changes.
Thoughtfully designed environment
Warm colors, vaulted ceilings, abundant natural light, calming surround-sound music, and multiple homelike seating areas. The expansive secure courtyard gives residents freedom to enjoy the outdoors safely.
Flexible care options
Assisted living, memory care, respite care for short-term stays, and hospice care coordination. Licensed vocational nurses on-site seven days a week. Private apartments include kitchenettes, step-in showers, and emergency call systems.
Napa wine country location
Situated on Villa Lane in Napa with a peaceful residential setting. Families visiting from out of town can combine visits with the area's natural beauty.
Below-average safety score
The community has a 5.6 FYI Safety Score, indicating notable regulatory concerns. Families should ask about specific citations and what corrective measures are currently in place.
Corporate management transition
Acquired by Chancellor Health Care in 2022. Management transitions can affect care continuity. Ask about staff retention since the transition and current leadership stability.
Pricing is estimated, please contact the facility to confirm.
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3255 Villa Lane, Napa, CA 94558
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$4,257/mo
starting