Marin Terrace has recorded 42 state citations (17 serious, 25 minor) and 11 verified complaints since 2022 across 24 inspections, with the most recent inspection on March 10, 2026. Among the most serious verified findings: in July 2024, a resident was found deceased and paramedics were not called for 90 minutes while staff waited for a family member's permission before contacting emergency services. A separate 2024 investigation found that night staff were locking a building door to block a resident from re-entering rather than checking on their care needs, and a resident was photographed on the floor due to missed repositioning checks. In 2023, inspectors confirmed through staff interviews that caregivers had stopped assisting an aggressive resident with daily living activities, and the resident had gone 2 to 3 weeks without bathing. Citations across multiple inspection years also include failure to document changes in resident condition, maintain required admission records, and report resident hospitalizations to state regulators within required timeframes.
Marin Terrace is a 49-bed senior living community in Mill Valley. The facility offers assisted living, memory care.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Regulatory citation history
Has received 16 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Substantiated complaints on file
11 of 23 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.
Pricing is estimated, please contact the facility to confirm.
297 Miller Ave, Mill Valley, CA 94941
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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