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Brittany House

5401 E Centralia St

Long Beach, CA 90808

170 beds • Est. 2024 (2 years)


FYI Safety Score

0.0 Poor

Brittany House has 59 state citations (10 serious, 49 minor) and 32 verified complaints since 2023 across 75 inspections, with the most recent inspection on 3/2/2026. The facility expanded from memory care to assisted living in July 2024, and significant findings have continued through 2025. A December 2024 investigation substantiated that medications were not being dispensed as prescribed, with documentation discrepancies found in the records of all 5 residents reviewed. In November 2025, investigators confirmed that 3 of 4 caregivers were not trained to locate resident records for emergency personnel, and a separate complaint substantiated that a resident's call button had been stored in a drawer, leaving the resident unaware of its location. A further investigation that month found that a resident's foot, which had gone without medical attention despite visible blistering and swelling, became infected and required a toe amputation. Investigators also documented a case in which a resident believed to be sleeping was found unresponsive around midday in September 2025 and required hospital transport.


Why we like it

Brittany House is a 170-bed memory care and assisted living community in Long Beach that has specialized in Alzheimer's and dementia care for over two decades. The facility positions itself as a compelling alternative to traditional memory care nursing homes, with programming that includes nature walks, arts and crafts, bingo, sing-alongs, board games, book clubs, and birthday celebrations.

The community emphasizes keeping residents active and socially engaged rather than sedentary, and offers both in-person tours and virtual consultations.

  • Two decades of memory care specialization

    Brittany House has been serving the Greater Los Angeles area for over 20 years with a specific focus on memory care. That depth of experience with Alzheimer's and dementia means established protocols, trained staff, and institutional knowledge that newer communities haven't built yet.

  • Robust activity program designed for cognitive engagement

    Arts and crafts, sing-alongs, nature walks, board games, book clubs, and holiday celebrations — the activity calendar is varied and designed to stimulate cognitive function, not just pass time. These aren't token activities; they're the core of the memory care approach.

  • Alternative to skilled nursing in a residential setting

    Brittany House explicitly positions itself as bridging the gap between retirement living and skilled nursing. For families trying to avoid the clinical feel of a nursing home while still getting specialized memory care, this framing is worth investigating in person.

  • Below-average safety record

    The FYI Safety Score™ is 0.0 out of 10 (Poor), based on state inspection data. This is the lowest possible safety score, reflecting a very high number of citations and substantiated complaints. Families must investigate the inspection history in detail and speak directly with management about corrective actions before considering this facility.

  • 170 beds is a large-scale memory care operation

    Memory care works best with personalized, individualized attention. At 170 beds, maintaining that level of intimacy is a significant operational challenge. Ask about caregiver-to-resident ratios and how they ensure individualized care plans are actually followed.

  • Licensed under current operator for only 2 years

    While the marketing references 20+ years of service, the current license was issued in 2024. Understand the history — whether this is a continuation of previous operations under new licensing, or a fundamentally different organization.


Pricing

Assisted Living

Shared Room$4,500/mo
Studio$5,500/mo
Suite$5,500/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

5401 E Centralia St, Long Beach, CA 90808

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Amenities & Services

24-Hour Staff
Memory Care Program
Dining
Housekeeping
Laundry
Activities Program
Beauty Salon
Garden
Walking Paths

Frequently asked questions

How safe is Brittany House?
Brittany House has a FYI Safety Score of 0.0 out of 9.9, our proprietary score based on California state inspection records. 59 state citations and 32 verified complaints have been documented since 2024 across 75 inspections.
How much does Brittany House cost?
Brittany House starts at $5,000 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Brittany House offer memory care?
Yes, Brittany House offers Memory Care services. Care types available include: Assisted Living, Memory Care.
Does Brittany House accept Medi-Cal?
Brittany House is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Brittany House last inspected?
The most recent state inspection visit to Brittany House was on 2026-03-02. The facility has received 75 total inspection visits on record.
How many violations does Brittany House have?
Brittany House has 59 state citations and 32 verified complaints since 2024 across 75 inspections. Our FYI Safety Score for this facility is 0.0 out of 9.9, which accounts for the severity and recency of these findings.
How long has Brittany House been in operation?
Brittany House has been licensed for 2 years in Long Beach, California, with a licensed capacity of 170 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
198320417
Size
170 beds (Large Community (50+ beds))
Licensed Since
February 9, 2024 (2 years)
Licensee
Brittany Healthcare Llc
Administrator
Erin Rehbein
Phone
(562) 421-4717
Address
5401 E Centralia St, Long Beach, CA 90808

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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