Palm Tree Courtyard has 4 state citations (1 serious, 3 minor) and 0 verified complaints across 11 inspections since 2021. Complaint investigations included a 2021 allegation that staff refused to assist a resident with medication and withheld drinking water, and a 2023 allegation of missed medication doses and delayed refills; state investigators reviewed medication records, interviewed staff, and spoke with residents in both cases and found the allegations unsubstantiated. In September 2025, the facility's licensee passed away, prompting an unannounced state health and safety check that found no deficiencies; the family received an Emergency Approval to Operate and filed for a new license within the required 20-day window. The most recent annual inspection in March 2026 found safety systems functional, medication storage locked and in order, and food supplies adequate.
Palm Tree Courtyard is a 15-bed residential care home in Hayward. This facility does not appear to have a website.
Contact them directly for details about services, availability, and pricing.
Clean inspection record
Zero citations across all state inspections on record. A clean record suggests consistent compliance with California’s care standards.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Pricing is estimated, please contact the facility to confirm.
550 Dean Street, Hayward, CA 94541
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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