42 state citations (18 serious, 24 minor) and 9 verified complaints since 2021 across 37 inspections. In December 2024, inspectors substantiated that a non-licensed staff member had been administering insulin injections to 3 residents. That same inspection found dead cockroaches in 2 residents' apartments and inside a kitchen cabinet, a repeat sanitation violation that drew a $250 civil penalty. Kitchen food safety was cited again in February 2024 when 2 staff members were found preparing food without hairnets, the 3rd time the facility had been cited for this issue, resulting in another $250 civil penalty. In January 2025, a complaint was substantiated after a resident's family had been seeking a move-out refund for months following move-out, with the facility's interim executive director reporting she was unaware of the details.
Ivy Park at Hayward is a 170-bed assisted living community in Hayward, part of the Ivy Living chain. This is one of the larger communities in the East Bay, but its safety record demands serious scrutiny from families before considering placement.
Large community with broad resources
At 170 beds, this is a sizable community with the staffing and programming capacity that comes with scale.
East Bay accessibility
Hayward's central East Bay location offers convenient access for families throughout the greater Bay Area.
Backed by statewide operator
Ivy Living operates 30+ communities across California, providing organizational resources and staffing infrastructure.
Alarming safety record
FYI Safety Score of 0.4, among the lowest in California. This facility has a deeply concerning history of state citations and complaints that families must investigate thoroughly before considering.
Safety record at odds with brand reputation
While Ivy Living markets itself as a premium operator, this location's inspection history tells a very different story. Ask management directly about corrective actions taken.
Pricing is estimated, please contact the facility to confirm.
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1200 Russell Way, Hayward, CA 94541
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$3,995/mo
starting