10455 Gaynor Ave
Granada Hills, CA 91344
6 beds • Est. 2022 (3 years) • Accepts Medi-Cal (ALW) • Get directions
5 state citations (2 serious, 3 minor) and 4 verified complaints since 2022 across 15 inspections. The most serious substantiated finding, from December 2022, involved a staff member modifying the front door with a drilled hole and pin so it would remain closed even when unlocked, along with locks at the base of the back sliding door that could prevent residents from exiting. A 2023 complaint was substantiated when investigators found that staff had removed a disoriented resident's call button because the resident repeatedly activated it during nighttime hours to ask the time. Earlier violations included a resident not receiving a copy of their admissions agreement after requesting it, and a resident found sleeping in a common area rather than a designated bedroom. The 3 most recent annual inspections, conducted in 2023, 2024, and 2025, noted no deficiencies in physical plant, food storage, safety equipment, or room configurations.
Brightstar Senior Care in Granada Hills is a 6-bed residential care home that shares its name with BrightStar Care, a national in-home care franchise operating in the South San Fernando Valley. The home health side of the business has strong Google reviews praising specific caregivers and nurses by name.
Licensed as an RCFE since August 2022, the residential home participates in the ALW program for Medi-Cal recipients.
Accepts Medi-Cal through the ALW program
Participates in the Assisted Living Waiver, which can significantly offset costs for eligible residents. Combined with the small-home setting, this makes quality residential care more financially accessible.
Connected to a well-reviewed home care operation
The BrightStar Care franchise in the South San Fernando Valley has numerous positive Google reviews, with families praising specific caregivers and nurses by name. That culture of named, accountable care may carry over to the residential home.
Joint Commission accredited organization
The broader BrightStar Care organization holds the Enterprise Champion for Quality Award from The Joint Commission, plus Home Care Pulse Provider and Employer of Choice awards. These credentials suggest organizational quality standards above the industry baseline.
Home care franchise vs. residential care home
BrightStar Care is primarily known as an in-home care provider, not a residential facility operator. Running a 24/7 board and care home is a different skill set than dispatching home health aides. Ask how the residential home is staffed and managed day-to-day.
Only 3 years as a residential facility
The RCFE license dates to August 2022. While the home care franchise has a longer track record, the residential operation is still relatively new. Ask about occupancy trends and any lessons learned in the first years of operation.
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10455 Gaynor Ave, Granada Hills, CA 91344
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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