312 N Roosevelt Ave
Fullerton, CA 92832
144 beds • Est. 2022 (4 years) • Accepts Medi-Cal (ALW) • Get directions
11 state citations and 8 verified complaints since 2021 across 41 inspections. The most serious finding was a 2022 serious citation after a resident left the facility undetected and was found in another city, prompting the state to require a written corrective plan for supervision and elopement prevention. In late 2025, a verified complaint found that staff had spoken to residents in rude or inappropriate ways, with multiple residents and staff confirming a pattern of such conduct, including an incident in which a resident was insulted by staff following a fall. Also in 2025, the facility issued only a 60-day notice of an upcoming rate increase, falling short of the 90-day written notice required by California law as of January 2025. A minor citation from April 2025 found the facility failed to provide a prescribed modified diet for a diabetic resident in accordance with their physician's orders.
Palms Retirement Center is a 144-bed assisted living community in Fullerton, located in northern Orange County. It's a mid-sized community in a well-established residential area with convenient access to shops and medical facilities along Harbor Boulevard.
Established North OC location
Fullerton offers a suburban setting with good access to hospitals, shopping, and dining — practical for both residents and visiting families.
Mid-sized community
At 144 beds, large enough to offer varied programming and staffing coverage, but not so large that residents get lost in the crowd.
Competitive pricing for Orange County
Positioned at a lower price point relative to many Orange County communities, which may make it accessible to families on a tighter budget.
Below-average safety record
Holds a 4.2 FYI Safety Score, which is well below the state average. Families should review the inspection history carefully and ask management directly about steps taken to address cited issues.
Due diligence strongly recommended
With a safety score this low, an in-person visit and conversation with current resident families is especially important before making a decision.
Pricing is estimated, please contact the facility to confirm.
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312 N Roosevelt Ave, Fullerton, CA 92832
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$2,595/mo
starting