12551 Downey Ave.
Downey, CA 90242
6 beds • Est. 2024 (2 years) • Get directions
A concerning record — 21 recent citations across 7 inspections. We strongly recommend reviewing the full state record. Last inspected in February 2026.
Excellence Board and Care operates as The Villa, a family-owned residential care home in Downey that has been serving the community for over two decades. The 6-bed facility (licensed under this entity since 2024, though The Villa operation predates it) emphasizes an intimate, homelike environment with a caregiver-to-resident ratio of approximately 1:5.
The operator's long-tenured staff and family-run approach create a genuinely personal atmosphere that larger facilities cannot replicate.
Family-owned with long-tenured staff
Most of the 12 staff members have been with The Villa for over 5 years. Low staff turnover means your loved one will be cared for by familiar faces — not a rotating cast of new hires. That consistency matters enormously for resident comfort and safety.
Non-smoking with comprehensive safety features
Equipped with a sprinkler system, smoke detectors, and annual inspections. The non-smoking policy protects all residents. These are baseline safety features, but the operator makes them explicit — which suggests attention to detail.
Short-term stay option available
The Villa offers short-term stays, giving families a way to try the facility before committing long-term or to arrange temporary care when a primary caregiver needs a break.
Downey location with suburban accessibility
Centrally located in Downey on Downey Avenue, the facility is accessible from both the 5 and 105 freeways. For families in southeast LA County, it's a convenient location for regular visits.
Below-average safety record
The FYI Safety Score™ is 4.9 out of 10 (Poor), based on state inspection data. While no substantiated allegations are recorded under the current license, the citation count warrants a conversation with the operator about what issues were flagged and how they're addressed.
Licensed under current entity only since 2024
While The Villa operation has a long history, the current licensing entity (Excellence Board and Care LLC) dates to January 2024. Ask about continuity of management, staff, and operations through any ownership or licensing transitions.
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12551 Downey Ave., Downey, CA 90242
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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