6500 Butterfield Ranch Rd
Chino Hills, CA 91709
94 beds • Est. 2010 (15 years) • Get directions
Chino Hills Senior Living has 16 state citations (6 serious, 10 minor) and 13 verified complaints since 2021 across 36 inspections. Investigators substantiated kitchen sanitation and pest violations across 2 separate visits in 2022, documenting mouse droppings on floors, cutting boards, and food storage cabinets, a rusty oven with rodent droppings inside, and a black substance on the ceiling above the food prep area. A 2024 investigation substantiated that staff questioned and reprimanded a resident for calling out for help and for requesting staff enter the room at night, a violation of personal rights regulations. A February 2026 investigation found a resident's toilet seat, soap, and personal items smeared with feces, along with a ceiling in disrepair and missing wet floor signage. The most recent inspection on 2/25/2026 substantiated a food service violation and investigated allegations that staff handled a resident roughly and failed to respond to call buttons.
Chino Hills Senior Living is a 94-bed assisted living community in Chino Hills, nestled in the foothills of San Bernardino County in the Inland Empire. The community serves residents in a suburban setting between Los Angeles and the Inland Empire corridor.
Four care levels on one campus
Independent Living, Assisted Living, Memory Care, and Respite Care all offered on-site. Explicitly designed to support aging in place as care needs change.
Pets welcome
Cats and dogs explicitly welcomed. A stated pet policy applies — ask about size or breed restrictions on your tour.
Named Best Assisted Living in Chino Hills
Featured by Assisted Living Magazine for Best Assisted Living in Chino Hills.
Near four major medical centers
Chino Valley Medical Center, Pomona Valley Hospital, Kaiser Permanente Ontario Medical Center, and Casa Colina Hospital are all nearby.
FYI Safety Score: 5.5/10
Below the higher range on the FYI safety scale. Ask about recent inspection findings and any corrective actions during your tour.
Pricing requires a call or visit
The site directs pricing conversations on-site rather than publishing rates. Plan for a call or in-person visit before budgeting.
Pricing is estimated, please contact the facility to confirm.
6500 Butterfield Ranch Rd, Chino Hills, CA 91709
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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