6500 Butterfield Ranch Rd
Chino Hills, CA 91709
94 beds • Est. 2010 (15 years) • Get directions
Chino Hills Senior Living has 16 state citations (6 serious, 10 minor) and 13 verified complaints since 2021 across 36 inspections. Investigators substantiated kitchen sanitation and pest violations across 2 separate visits in 2022, documenting mouse droppings on floors, cutting boards, and food storage cabinets, a rusty oven with rodent droppings inside, and a black substance on the ceiling above the food prep area. A 2024 investigation substantiated that staff questioned and reprimanded a resident for calling out for help and for requesting staff enter the room at night, a violation of personal rights regulations. A February 2026 investigation found a resident's toilet seat, soap, and personal items smeared with feces, along with a ceiling in disrepair and missing wet floor signage. The most recent inspection on 2/25/2026 substantiated a food service violation and investigated allegations that staff handled a resident roughly and failed to respond to call buttons.
Chino Hills Senior Living is a 94-bed assisted living community in Chino Hills, nestled in the foothills of San Bernardino County in the Inland Empire. The community serves residents in a suburban setting between Los Angeles and the Inland Empire corridor.
Suburban foothill setting
Chino Hills is known for its hillside parks and relatively quiet residential character compared to neighboring Inland Empire cities.
Mid-size community
At 94 beds, the community is large enough for structured programming while maintaining a more personal atmosphere than the largest facilities.
Inland Empire accessibility
Convenient to the 71 and 60 freeways, with access to medical centers and shopping in both LA County and San Bernardino County.
Below-average safety record
An FYI Safety Score of 5.5 indicates a history of inspection concerns that families should look into before making a decision.
Pricing not publicly available
The community does not publish its pricing, so families will need to contact them directly.
Pricing is estimated, please contact the facility to confirm.
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6500 Butterfield Ranch Rd, Chino Hills, CA 91709
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,514/mo
starting