14223 Pointer Loop
Eastvale, CA 92880
6 beds • Est. 2018 (7 years) • Accepts Medi-Cal (ALW) • Get directions
7 state citations (6 serious, 1 minor) and 1 verified complaint since 2022 across 10 inspections. The most significant matter in the record involves a 2021 resident death and fall; a complaint investigation found the allegations unsubstantiated for lack of sufficient evidence, though a related case management visit in December 2023 cited the facility for failing to submit a required written incident report within the regulatory timeframe following that fall and death. A 2022 inspection found an improperly secured storage space, which was corrected before the follow-up visit. The most recent citation, from April 2026, was issued after inspectors observed bedroom monitoring cameras without the required prior written submission to the licensing department. Complaint investigations in 2022, 2023, and 2025 alleging inadequate care and supervision were all found unsubstantiated. The 2 most recent annual inspections, in March 2025 and March 2026, noted no deficiencies.
Grateful Heart Home Care Inc is a 6-bed residential care home in Eastvale.
Intimate home setting
Only 6 beds — a small, personal environment with high staff-to-resident attention.
Accepts Medi-Cal (ALW)
Participates in the Assisted Living Waiver program, which may help cover costs for eligible residents.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Regulatory citation history
Has received 6 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Limited amenities
As a 6-bed residential home, amenities and activities may be more limited than larger communities.
Pricing is estimated, please contact the facility to confirm.
14223 Pointer Loop, Eastvale, CA 92880
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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