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Willow Creek Alzheimer'S & Dementia Care Center

22424 Charlene Way

Castro Valley, CA 94546

49 beds • Est. 2006 (20 years)


FYI Safety Score™

9.5 Excellent

Since 2021, state inspectors have cited Willow Creek Alzheimer's & Dementia Care Center 1 time (0 serious, 1 minor) and confirmed 1 complaint across 12 visits. The confirmed complaint was about end-of-life visits. The home's administrator told inspectors the home had not allowed any visits since March 2020. She said she knew the state's guidelines on end-of-life visits but did not and would not allow them. The home was cited under the state rule on residents' personal rights. Inspectors also looked into a complaint about a medication error and did not substantiate it. Several routine and follow-up visits, including those in 2021, 2023 and 2024, ended with no deficiencies cited.

From ~5 years of state inspection records, as of October 2026. How the score works · Report a data error


Why we like it

Willow Creek Alzheimer'S & Dementia Care Center is a 49-bed senior living community in Castro Valley. The facility offers memory care, independent living.

The community is family-owned and operated.

  • Strong safety record

    Among the cleaner records in the state: 0 serious and 1 minor citations across 12 state inspections, with 1 verified complaint. A record this consistent is one of the clearest signs a home is well-run.

  • Memory care specialty

    Dedicated memory care program for residents with Alzheimer's or dementia.

  • Active lifestyle programs

    Offers organized activities, events, and social programs to keep residents engaged.

  • Family-owned operation

    Family-owned and operated — often means more personal, hands-on management.


Pricing

Memory Care

Shared Room$7,395/mo
Studio$12,995/mo

Pricing is estimated, please contact the facility to confirm.


Where you'll live

22424 Charlene Way, Castro Valley, CA 94546

Get directions

Amenities & Services

24-Hour Staff
Memory Care Program
Activities Program
Library
Garden

Frequently asked questions

How safe is Willow Creek Alzheimer'S & Dementia Care Center?
Willow Creek Alzheimer'S & Dementia Care Center has a FYI Safety Score of 9.5 out of 10, based on California state inspection records. 1 state citations and 1 verified complaints have been documented since 2021 across 12 inspections.
How much does Willow Creek Alzheimer'S & Dementia Care Center cost?
Willow Creek Alzheimer'S & Dementia Care Center starts at $7,395 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Willow Creek Alzheimer'S & Dementia Care Center offer memory care?
Yes, Willow Creek Alzheimer'S & Dementia Care Center offers Memory Care services. Care types available include: Memory Care.
Does Willow Creek Alzheimer'S & Dementia Care Center accept Medi-Cal?
Willow Creek Alzheimer'S & Dementia Care Center is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Willow Creek Alzheimer'S & Dementia Care Center last inspected?
The most recent state inspection visit to Willow Creek Alzheimer'S & Dementia Care Center was on 2026-09-15. The facility has received 12 total inspection visits on record.
How many violations does Willow Creek Alzheimer'S & Dementia Care Center have?
Willow Creek Alzheimer'S & Dementia Care Center has 1 state citations and 1 verified complaints since 2021 across 12 inspections. Our FYI Safety Score for this facility is 9.5 out of 10, which accounts for the severity and recency of these findings.
How long has Willow Creek Alzheimer'S & Dementia Care Center been in operation?
Willow Creek Alzheimer'S & Dementia Care Center has been licensed for 20 years in Castro Valley, California, with a licensed capacity of 49 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
015601256
Size
49 beds (Medium (7–49 beds))
Licensed Since
September 5, 2006 (20 years)
Licensee
Altcare Willow Creek, Inc.
Administrator
Carson, Elizabeth M
Phone
(510) 889-1300
Address
22424 Charlene Way, Castro Valley, CA 94546

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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