Portola Gardens

350 University St

San Francisco, CA 94134

104 beds • Est. 2019 (6 years) • Accepts Medi-Cal (ALW) • Get directions

FYI Safety Score™

5.5 Fair

10 citations in the last 2 years and 5 older across 38 inspections, plus 6 substantiated complaints. We'd recommend reviewing the full state record before visiting. Last inspected in February 2026.

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Why we like it

Portola Gardens is a 104-bed assisted living community in San Francisco's Portola neighborhood, housed in a beautifully restored Colonial Revival building originally built in the 1930s and fully renovated in 2018. The community offers both assisted living and memory care, with private and shared accommodations, gardens, walking paths, a sunroom, and cozy living spaces.

Portola Gardens partners with a Medicare-certified hospice agency and provides complimentary transportation to medical appointments.

Historic building, fully renovated
A 1930s Colonial Revival residence thoughtfully renovated in 2018, combining historic character with modern care infrastructure.
Both assisted living and memory care
Offers dedicated memory care alongside assisted living, with secured entrance and exit for memory care residents.
Multilingual staff
Staff speak English, Spanish, Filipino, and German — an important asset in San Francisco's diverse community.
Complimentary transportation
Transportation to medical appointments is included, reducing the burden on families for coordinating care logistics.
Below-average safety record
The FYI Safety Score is 5.4 out of 10, which is below the California average. The facility has received 4 Type A citations (serious) across inspections. Ask about recent corrective actions during your visit.
Building shows institutional origins
Despite the renovation, some areas retain a dormitory-like layout with long hallways and rooms that can feel cramped. Visit in person to see if the setting works for your family.

Pricing

Assisted Living

Shared Room$3,695–$5,695/mo

Private Room$4,595–$7,995/mo

Memory Care

Shared Room$5,795–$7,296/mo

Private Room$7,595–$9,095/mo

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Where you'll live

350 University St, San Francisco, CA 94134

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Facility Details

Facility Type: Residential Care Facility for the Elderly (RCFE)
License Number: 385601045
Capacity: 104 beds
Size: Large Community (50+ beds)
Licensed Since: April 30, 2019 (6 years)
Licensee: Portola Gardens Llc; Ciminocare
Administrator: Gregory K Bogart
ALW Participant: Yes — accepts Assisted Living Waiver (Medi-Cal)
Phone: (415) 337-1587
Address: 350 University St, San Francisco, CA 94134

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

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