Ivy Park at West Hills

4 citations in the last 2 years across 7 inspections, plus 2 substantiated complaints. We'd recommend reviewing the full state record before visiting. Last inspected in December 2025.

Why we like it

• Dedicated memory care neighborhood

  The Evergreen program is a separate, purpose-designed neighborhood within the community for residents with Alzheimer's and dementia. Having a dedicated memory care space with specially trained staff means your loved one isn't mixed into a general population — they get programming designed for their specific needs.

• Part of the Ivy Living network

  Ivy Living operates multiple communities across Southern California. Organizational backing means more resources, standardized quality protocols, and the ability to transfer between communities if needed. Ask about their other locations if geography might change for your family.

• Scenic West Hills setting

  Located amidst hillside views in a suburban neighborhood, the community offers a calming atmosphere away from the density of central LA. The outdoor spaces and natural surroundings contribute to quality of life beyond what a purely urban setting provides.

• Family reviews praise staff quality

  Family members specifically call out the kindness, dedication, and professionalism of individual staff members. When families name specific people and describe their impact, it suggests a care culture that goes beyond corporate training.

• Below-average safety record

  The FYI Safety Score™ is 5.4 out of 10 (Below Average), based on state inspection data. For a community that only opened in 2024, having multiple citations this early warrants scrutiny. Ask management about specific findings and corrective measures.

• Brand new with no long-term track record

  Licensed in July 2024, this community has barely a year of operation. While Ivy Living has experience from other locations, this specific community hasn't been tested by time. Ask about occupancy, staff retention, and early operational adjustments.

• 90 beds is a large community

  This is a sizable operation. While not as massive as 300+ bed communities, it will feel more institutional than a small home. If your loved one thrives in quiet, intimate settings, the scale may not be ideal.

Pricing

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Where you'll live

Amenities & Services

Facility Details

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

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