23427 Victory Blvd
West Hills, CA 91307
6 beds • Est. 2020 (5 years) • Get directions
Pearl of West Hills has recorded 48 state citations (27 serious, 21 minor) and 15 verified complaints across 23 inspections since 2021. The most serious confirmed finding came from a 2021 complaint in which the administrator acknowledged waiting over 20 days before sending a resident to the hospital for medical attention. That same year, state investigators substantiated that residents were not allowed to leave the facility without permission even when their conditions did not require supervision, and that the administrator had confiscated a resident's clothing specifically to prevent them from leaving. A 2022 inspection confirmed the facility did not have sufficient staff to meet resident needs, leaving at least 1 resident unable to go on walks or outings. Also in 2022, inspectors substantiated that staff were restricting residents from making phone calls. In 2023, a complaint was confirmed finding that staff lacked client-specific training for feeding assistance and aspiration pneumonia risk. Early inspections additionally cited the facility for operating without a certified administrator and for employing staff who had not obtained required criminal record clearances.
Pearl of West Hills is a 6-bed board and care home in a residential neighborhood of the San Fernando Valley, advertising itself as an affordable assisted living option within walking distance of shopping, dining, and banking. The facility offers 24-hour care, medication assistance, weekly housekeeping and laundry, home-cooked meals with a dietitian-designed menu, and a range of social and recreational activities for both active and less active residents.
Licensed since 2020.
Walkable neighborhood with everyday conveniences
Unlike many board and care homes tucked away in purely residential areas, this one is within walking distance of shopping, dining, and banking. That small independence matters for residents who are still mobile.
Dietitian-designed meals prepared fresh daily
Home-cooked meals following a dietitian-designed menu with protein, vegetables, and fruits. Alternate meal options and nutritious snacks are available. For a 6-bed home, this level of dietary attention is notable.
Monthly physician wellness visits on-site
A primary care physician visits monthly for wellness checks, plus third-party medical providers have access. This reduces the burden of transporting residents to outside appointments.
Below-average safety record
The FYI Safety Score™ is 1.0 out of 10 (Poor), based on state inspection data. For a 6-bed home, the volume of citations and complaints is significant. Ask the operator about specific findings and what corrective measures are in place.
Some services come with additional fees
Memory care, incontinence care, escort services, Wi-Fi, cable, and hair dresser are all listed as available for an additional fee. Make sure you understand the full cost picture, not just the base rate.
Website has template placeholder content
Parts of the website contain generic placeholder text rather than real information. This suggests the operation may not invest heavily in communication or transparency. Verify all details directly with the operator.
Est. starting from $4,230/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
23427 Victory Blvd, West Hills, CA 91307
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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