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Walnut Creek Willows

2015 Mt. Diablo Blvd.

Walnut Creek, CA 94596

72 beds • Est. 2008 (17 years)Accepts Medi-Cal (ALW)


FYI Safety Score

0.9 Poor

Walnut Creek Willows has 71 state citations (9 serious, 62 minor) and 21 verified complaints since 2021 across 77 inspections. Among the most significant recent substantiated findings, a 2024 complaint investigation confirmed that the facility refused to readmit a resident following a hospitalization, declining to accept their return despite the resident being medically cleared for discharge. Inspectors also substantiated that a male caregiver entered the shower room while a resident was bathing, and that the facility provided inadequate towels for resident bathing, with some observed to be thin, stained, and ripped. Additional 2024 and 2025 investigations examined allegations of staff disrespect, retaliation, food quality, and lack of care coordination for a hospice resident with a malfunctioning call light system; those allegations were not substantiated.


Why we like it

Walnut Creek Willows is a 72-bed large assisted living community in Walnut Creek offering assisted living. This facility does not appear to have a website.

Contact them directly for details about services, availability, and pricing.

  • Clean inspection record

    Zero citations across all state inspections on record. A clean record suggests consistent compliance with California’s care standards.

  • Limited information available

    This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.


Pricing

Assisted Living

1 Bedroom$9,981/mo
Studio$10,813/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

2015 Mt. Diablo Blvd., Walnut Creek, CA 94596

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Frequently asked questions

How safe is Walnut Creek Willows?
Walnut Creek Willows has a FYI Safety Score of 0.9 out of 9.9, our proprietary score based on California state inspection records. 71 state citations and 21 verified complaints have been documented since 2021 across 77 inspections.
How much does Walnut Creek Willows cost?
Walnut Creek Willows starts at $9,981 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Walnut Creek Willows offer memory care?
Yes, Walnut Creek Willows offers Memory Care services. Care types available include: Assisted Living, Memory Care.
Does Walnut Creek Willows accept Medi-Cal?
Yes, Walnut Creek Willows participates in the Assisted Living Waiver (ALW) program and accepts Medi-Cal.
When was Walnut Creek Willows last inspected?
The most recent state inspection visit to Walnut Creek Willows was on 2026-02-05. The facility has received 77 total inspection visits on record.
How many violations does Walnut Creek Willows have?
Walnut Creek Willows has 71 state citations and 21 verified complaints since 2021 across 77 inspections. Our FYI Safety Score for this facility is 0.9 out of 9.9, which accounts for the severity and recency of these findings.
How long has Walnut Creek Willows been in operation?
Walnut Creek Willows has been licensed for 17 years in Walnut Creek, California, with a licensed capacity of 72 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
075601431
Size
72 beds (Large Community (50+ beds))
Licensed Since
June 24, 2008 (17 years)
Licensee
Razel & Ruztin, Llc
Administrator
Cortes, Elizabeth
Phone
(925) 256-8708
Address
2015 Mt. Diablo Blvd., Walnut Creek, CA 94596

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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$9,981/mo

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(925) 256-8708