1580 Geary Road
Walnut Creek, CA 94597
200 beds • Est. 2023 (2 years) • Get directions
29 state citations (4 serious, 25 minor) and 5 verified complaints since 2023 across 30 inspections. The most serious findings involve repeated medication mismanagement: 2 substantiated complaints confirmed that staff documented medications as administered when doses were not given, including missed morphine doses for a cancer patient on multiple consecutive days in October 2024, and a separate 2024 incident in which a resident received an unintended medication and missed insulin injections with no documentation explaining the gaps. A case management review in December 2025 found that medication technicians administered an intravaginal medication to a resident in violation of state regulations, and a separate December 2025 review identified multiple unusual incident reports for medication errors submitted between July and December 2025. A substantiated complaint from August 2025 found that an eviction notice was issued with incorrect ombudsman contact information and was not promptly rescinded after regulators flagged the error. A memory care resident eloped the unit in October 2024 after an egress door alarm malfunctioned, and was found walking on the street before staff returned them to the facility.
The Kensington at Walnut Creek is a 200-bed senior living community in Walnut Creek offering assisted living, memory care, and independent living. Operated by Kisco Senior Living with a Forbes Five-Star Travel Guide partnership, the campus features landscaped courtyards, mature redwood trees, and walkable access to downtown shops, restaurants, and the BART station.
The Heirloom Memory Care program provides tiered dementia support from early-stage through comprehensive care, and the culinary team delivers chef-led seasonal dining with complimentary beer and wine at meals.
Forbes-inspired hospitality approach
Kisco's partnership with Forbes Five-Star Travel Guide shapes the community's service culture, from anticipatory care to concierge-level attention throughout daily life.
Tiered memory care program
The Heirloom Memory Care program offers three distinct levels — Essential, Enhanced, and Custom — so care can be precisely matched to each resident's stage of cognitive decline.
Walkable downtown location
Located minutes from downtown Walnut Creek with access to shops, restaurants, the Bedford Gallery, and BART, making family visits and outings easy.
Rooftop terrace and outdoor spaces
Features a 'Top of the World' rooftop terrace, putting green, landscaped gardens, and walking paths set among mature trees.
Serious safety concerns
The FYI Safety Score is 2.1 out of 10, which is well below average. Families should request current staffing ratios, review the inspection history, and ask about corrective actions taken.
Reports of staffing inconsistency
Some families have noted reliance on outside staffing agencies and variability in service levels, particularly during leadership transitions. Ask about current staffing stability.
Pricing is estimated, please contact the facility to confirm.
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1580 Geary Road, Walnut Creek, CA 94597
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,580/mo
starting