824 W. Cameron Ave
W. Covina, CA 91790
136 beds • Est. 2019 (6 years) • Accepts Medi-Cal (ALW) • Get directions
Country View Assisted Living has 5 state citations (3 serious, 2 minor) and 2 verified complaints since 2021 across 45 inspections at this 136-bed West Covina facility. The most serious allegation investigated was a 2022 complaint in which a resident accused a staff member of throwing boxes at her and striking her with a tablet; the resident recanted during the investigation, all staff denied the incident, and no witnesses corroborated it, resulting in an unsubstantiated finding. Investigators also reviewed repeated complaints across 2021, 2022, and 2023 about staff canceling resident transportation to medical appointments; in each case, resident interviews, staff interviews, and facility transportation logs did not support the allegations. More recent 2025 investigations examined resident-to-resident conflicts over noise and disrespectful remarks and separate complaints about temperature comfort and appointment cancellations, all of which investigators found unsubstantiated based on thermostat readings, resident interviews, and facility scheduling records. The 5 inspector-found citations, 3 of which are classified as serious, document regulatory violations confirmed by state regulators during formal on-site reviews.
Country View Assisted Living is a 136-bed community in the heart of West Covina, offering both assisted living and independent living options. The facility emphasizes affordability and provides multiple payment pathway options including the ALW program, VA Aid & Attendance benefits, long-term care insurance, and shared housing.
On-site amenities include a beauty salon, physical and occupational therapy, chef-prepared meals, transportation, and daily activities with planned outings.
Multiple financial assistance pathways
ALW program (Medi-Cal), VA Aid & Attendance, long-term care insurance, shared housing options, and even guidance on selling a home or using life insurance to fund care. Few communities lay out this many affordability options so clearly.
Accepts Medi-Cal through the ALW program
Participation in the Assisted Living Waiver significantly reduces costs for eligible residents. For families who need quality care on a budget, this opens a door that many communities keep closed.
On-site physical and occupational therapy
Having therapy services on-site eliminates the need for transportation to external rehab appointments. This is especially valuable for residents recovering from falls, surgeries, or managing mobility challenges.
Consistently positive family reviews
Multiple reviews specifically praise the staff's friendliness, the cleanliness of the facility, and the genuine care provided. Families describe feeling at ease — and that peace of mind is ultimately what you're paying for.
136 beds is a large operation
At this size, expect an institutional feel with shared dining rooms, scheduled activities, and staff who rotate. It won't feel like a small home. If your loved one thrives in quieter, more intimate settings, this may feel overwhelming.
High volume of allegations relative to size
The inspection record shows 99 total allegations over the facility's history, with 2 substantiated. While the overall FYI Safety Score is 8.5 (Good), the volume of complaints warrants a conversation with management about their most common issues and how they address concerns.
West Covina is in the eastern San Gabriel Valley
Convenient for families in the SGV or Inland Empire, but a significant drive from central or west LA. Factor in commute time for regular visits.
Pricing is estimated, please contact the facility to confirm.
Have updated pricing?
824 W. Cameron Ave, W. Covina, CA 91790
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™. Free for small facilities.
$4,029/mo
starting