4520 W Cypress Ave
Visalia, CA 93277
175 beds • Est. 2001 (24 years) • Get directions
11 serious state citations and 4 verified complaints since 2021 across 18 inspections. The most persistent issue is medication management: inspectors found missed doses, incorrect medications administered to residents, and medications not properly logged in centrally stored prescription records, with 3 separate substantiated complaints related to medication handling between late 2022 and early 2024. A January 2024 complaint also found expired food in the kitchen, and that inspection resulted in a civil penalty due to the violation being a repeat offense. A November 2024 annual inspection found over-the-counter medications improperly stored in resident rooms, ice machine buildup, and unlocked maintenance and housekeeping carts containing chemicals. A separate April 2025 case management visit found the facility had been limiting a resident from receiving visitors in violation of resident rights, resulting in additional citations. The September 2025 annual inspection found the facility in generally good order, with clean rooms, locked chemical storage, and no medication audit issues noted. The facility has had at least 3 different administrators across the inspection period.
Quail Park Retirement Village is a 175-bed assisted living community on Cypress Avenue in Visalia, operated by Living Care Lifestyles. The community offers independent living (including private cottages with garages), assisted living, and enhanced assisted living, with apartments and cottage-style homes designed to maintain residents' independence while providing support as needed.
Private cottage living option
Offers maintenance-free private cottages with full kitchens, washers and dryers, and covered one-car garages — a level of independence uncommon in senior living.
Multiple care levels including enhanced assisted living
Independent living, assisted living, and enhanced assisted living allow services to be adjusted as needs evolve without requiring a disruptive move.
Established community with 24+ years
Licensed for over 24 years, providing families with a long track record to evaluate.
Significant citation history
The facility has received 11 Type A citations (serious — indicating risk to health, safety, or personal rights) across inspections. Ask management about specific corrective actions taken.
Safety score warrants attention
The FYI Safety Score is 7.1 out of 10. While not below average, the Type A citation history is worth discussing during your tour.
Est. starting from $4,350/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
4520 W Cypress Ave, Visalia, CA 93277
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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