17738 Francesca Road
Victorville, CA 92392
185 beds • Est. 2007 (18 years) • Get directions
0 serious and 6 minor state citations across 13 state inspections, with 4 substantiated complaints. Last inspected in September 2026.
From ~5 years of state inspection records, as of October 2026. How the score works · Report a data error
Sterling Inn is a 185-bed assisted living community in Victorville, the first senior community built in the area. Part of Koelsch Communities, a family-owned company founded in 1958, Sterling Inn offers a resort-style experience with restaurant-style dining, a pool, and an extensive activity calendar.
The community provides both independent and assisted living, with 24-hour licensed nursing staff on site.
Solid safety record
A mostly clean inspection record: 0 serious and 6 minor citations across 13 state inspections, with 4 verified complaints. Nothing here stands out as a red flag, though it's still worth asking how any past issues were resolved.
Koelsch Communities operator
Part of Koelsch Communities, a family-owned senior living company founded in 1958 — over 65 years of continuous operation.
First senior community in the area
Sterling Inn was the first senior living community built in Victorville, giving it a longer local track record than any competitor in the market.
Both assisted living and memory care on one campus
US News lists 51–75 memory care units alongside 101–199 assisted living units, so couples with different care needs can stay on the same campus.
Recent management turnover
Reviewer feedback from the past year flags high administrative turnover and frequent policy changes — worth asking how long the current leadership team has been in place.
Rate increases documented by residents
Multiple recent reviews cite rent increases with limited notice. Ask for the facility's rate-increase history and any cap provisions in the residency agreement.
Large campus scale
At 185 beds, some reviewers note the campus feels too large and understaffed for higher-acuity residents. Confirm staff-to-resident ratios for the specific care level you need.
Pricing is estimated, please contact the facility to confirm.
17738 Francesca Road, Victorville, CA 92392
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$5,484/mo
starting