How safe is Sterling Inn?

Sterling Inn has a FYI Safety Score of 7.0 out of 10, based on California state inspection records. 6 state citations and 4 verified complaints have been documented since 2021 across 13 inspections.

How much does Sterling Inn cost?

Sterling Inn starts at $5,484 per month. Contact the facility directly for current pricing, room availability, and care-level costs.

Does Sterling Inn offer memory care?

Sterling Inn does not currently list Memory Care. Care types available include: Independent Living, Assisted Living.

Does Sterling Inn accept Medi-Cal?

Sterling Inn is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.

When was Sterling Inn last inspected?

The most recent state inspection visit to Sterling Inn was on 2026-05-18. The facility has received 13 total inspection visits on record.

How many violations does Sterling Inn have?

Sterling Inn has 6 state citations and 4 verified complaints since 2021 across 13 inspections. Our FYI Safety Score for this facility is 7.0 out of 10, which accounts for the severity and recency of these findings.

How long has Sterling Inn been in operation?

Sterling Inn has been licensed for 18 years in Victorville, California, with a licensed capacity of 185 beds.

Sterling Inn

17738 Francesca Road

Victorville, CA 92392

185 beds • Est. 2007 (18 years) • Get directions

FYI Safety Score™

7.0 Fair

5 minor state citations and 3 verified complaints since 2021 across 12 inspections, with no serious citations on record. The 3 verified complaints were not specified in the available narratives, though a 2022 complaint alleging staff failed to notify a resident's family about an injury was investigated and found unsubstantiated, as the resident was self-responsible and the facility had contacted family the same day. A 2021 complaint inspection documented strong COVID-19 protocols in place, including PPE supplies, plexiglass dining dividers, staff masking, and documented training. Annual inspections in 2023, 2024, and 2025 were all conducted by the same LPA under consistent administration, with no disruptions to physical plant or operations noted. Between 2023 and 2025, licensed capacity expanded from 135 to 185 beds while census remained well below capacity.

·View full state record

Why we like it

Sterling Inn is a 185-bed assisted living community in Victorville, the first senior community built in the area. Part of Koelsch Communities, a family-owned company founded in 1958, Sterling Inn offers a resort-style experience with restaurant-style dining, a pool, and an extensive activity calendar.

The community provides both independent and assisted living, with 24-hour licensed nursing staff on site.

Resort-style amenities
Features a swimming pool, fitness center, billiards room, movie theater, library, outdoor walking paths, and beauty salon, creating a country-club atmosphere.
Family-owned since 1958
Part of Koelsch Communities, a family-owned senior living company with over 65 years of experience. Family philosophy drives their commitment to residents and staff.
Robust activity program
Daily activities include bingo, card games, exercise classes, movie nights, ice cream socials, arts and crafts, and regular outings, keeping residents socially engaged.
Multiple living options
Offers studio, one-bedroom, and two-bedroom apartments, some with kitchenettes and fireplaces, giving residents flexibility in living arrangements.
Premium pricing
Multiple sources note that costs can be significant, and some families report rate increases over time. Confirm what services are included in the base rate and what incurs additional charges.
Substantiated complaints on record
3 of 14 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.

Pricing

Assisted Living

Studio$5,484/mo

1 Bedroom$6,104/mo

2 Bedroom$7,200/mo

Pricing is estimated, please contact the facility to confirm.

Where you'll live

17738 Francesca Road, Victorville, CA 92392

Get directions

Amenities & Services

24-Hour Staff

Licensed Nurse

Dining

Activities Program

Beauty Salon

Pet Friendly

Wi-Fi

Frequently asked questions

How safe is Sterling Inn?: Sterling Inn has a FYI Safety Score of 7.0 out of 10, based on California state inspection records. 6 state citations and 4 verified complaints have been documented since 2021 across 13 inspections.
How much does Sterling Inn cost?: Sterling Inn starts at $5,484 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Sterling Inn offer memory care?: Sterling Inn does not currently list Memory Care. Care types available include: Independent Living, Assisted Living.
Does Sterling Inn accept Medi-Cal?: Sterling Inn is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Sterling Inn last inspected?: The most recent state inspection visit to Sterling Inn was on 2026-05-18. The facility has received 13 total inspection visits on record.
How many violations does Sterling Inn have?: Sterling Inn has 6 state citations and 4 verified complaints since 2021 across 13 inspections. Our FYI Safety Score for this facility is 7.0 out of 10, which accounts for the severity and recency of these findings.
How long has Sterling Inn been in operation?: Sterling Inn has been licensed for 18 years in Victorville, California, with a licensed capacity of 185 beds.

Facility Details

Facility Type: Residential Care Facility for the Elderly (RCFE)
License Number: 366413246
Size: 185 beds (Large Community (50+ beds))
Licensed Since: November 30, 2007 (18 years)
Licensee: Koerick Sterling Inn G.P, Victorville, Llc,
Administrator: Barber, Donald
Phone: (760) 245-2999
Address: 17738 Francesca Road, Victorville, CA 92392

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

Nearby facilities

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