17610 Haynes Street
Van Nuys, CA 91406
6 beds • Est. 2020 (6 years) • Get directions
11 state citations (9 serious, 2 minor) and 3 verified complaints since 2022 across 11 inspections. The most serious findings involve unreported fall incidents and a delayed emergency response for a resident with known fall risk and wandering behavior. Inspectors confirmed that multiple falls in 2020 and early 2021 were not reported to state authorities. In 1 documented case, a resident fell at 4:00 a.m. but staff did not call 911 until approximately 2:00 p.m. that same day, after which the resident was hospitalized. A separate 2023 visit found that 1 staff member had been working without their criminal record clearance properly associated to the facility, resulting in a $500 civil penalty. The facility's most recent annual inspection in February 2026 found the physical plant in good order, with operational safety equipment and properly secured medications and cleaning supplies.
Karen's Seniors Care Home in Van Nuys (Lake Balboa area) is one of three homes in the Karen's Board & Care network, which has operated across the San Fernando Valley since 1997. Run by Martin and Clarita — a registered nurse with a BSN — the organization offers Alzheimer's care, hospice support, and comprehensive daily living assistance.
The Van Nuys location provides the same care philosophy and services as the Northridge and Encino homes in their network.
Registered nurse owner with direct clinical oversight
Clarita, co-administrator and co-owner, is an RN with a BSN. Her clinical background means nursing judgment is part of daily operations, not something outsourced to visiting nurses. For families with loved ones who have complex medical needs, this is a meaningful advantage.
Part of an organization operating since 1997
Nearly three decades of continuous operation across three locations. That kind of longevity in the small-home care business is exceptional and indicates sustained trust from families in the community.
Alzheimer's and hospice care capabilities
Both Alzheimer's care and hospice support are available, meaning your loved one can potentially remain in the same home through significant health transitions rather than facing a disruptive move.
High caregiver-to-resident ratio
Family testimonials specifically praise the high ratio of caregivers to residents. In a 6-bed home run by experienced operators, this likely means consistently attentive care rather than stretched staffing.
Basic online presence with limited detail
The website covers broad strokes — services, amenities, locations — but doesn't detail daily schedules, specific programming, or individual room descriptions. An in-person visit is essential to understand the actual living environment.
Owners split attention across three homes
Martin and Clarita operate three separate locations. While their experience and systems are proven over 28+ years, the day-to-day care at the Van Nuys home depends on the staff assigned there. Ask who's on-site daily and how frequently the owners visit.
Pricing is estimated, please contact the facility to confirm.
17610 Haynes Street, Van Nuys, CA 91406
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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