MGB Carmel Manor has 2 state citations and 1 verified complaint since 2021 across 15 inspections. The verified complaint, investigated in July 2021, resulted in a serious citation after inspectors found medications were not being dispensed as prescribed for 4 of 5 residents and that evening medications were being stored in pill boxes rather than administered directly. The facility was required to immediately retrain staff on medication management and stop using pill organizers for dispensing. 1 minor citation was also issued during the inspection period. Additional complaints investigated over the years, including allegations of rough handling of residents, locked doors to prevent residents from leaving, staff fingerprint clearance, and medication management, were found to be unsubstantiated or unfounded. The most recent complaint, investigated in February 2026 regarding a resident altercation, was also unsubstantiated. Annual inspections from 2022 through 2025 found no new deficiencies.
Mgb Carmel Manor is a 6-bed residential care home in Upland. The facility offers memory care, skilled nursing.
The community was established in 1949 (77 years ago) and is a faith-based community.
Intimate home setting
Only 6 beds — a small, personal environment with high staff-to-resident attention.
Faith-based community
Rooted in faith values with spiritual programs and chapel services available.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Limited amenities
As a 6-bed residential home, amenities and activities may be more limited than larger communities.
Pricing is estimated, please contact the facility to confirm.
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457 West 13th Street, Upland, CA 91786
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,126/mo
starting