33883 Alvarado Niles Rd
Union City, CA 94587
110 beds • Est. 2014 (11 years) • Get directions
Pacifica Senior Living Union City has received 36 state citations (15 serious, 21 minor) and 13 verified complaints since 2021 across 52 inspections, with the most recent inspection in July 2025. Substantiated findings include a 2022 elopement incident in which a resident with dementia wandered roughly 4.4 miles from the facility before being located, and a 2022 citation for medication mismanagement in which a resident on a daily prescription received it on only 9 days in a single month. A serious citation issued in 2023 found that a resident had developed Stage 2 and Stage 1 pressure injuries requiring home health wound care. Also substantiated: repeated call light response delays of 30 minutes or more across at least 9 recorded instances in 2022, incomplete emergency records for 3 of 4 residents reviewed in late 2023, a 2024 billing violation in which a resident was charged for a higher level of care than their assessment indicated, and a 2024 citation for untimely incident reporting following a resident's fall.
Pacifica Senior Living Union City is a 110-bed assisted living community in Union City, in the East Bay between Fremont and Hayward. Part of the Pacifica Senior Living chain, the community serves families in the southern Alameda County corridor.
The facility's inspection record is deeply concerning and should be a primary factor in any family's decision.
East Bay accessibility
Union City's location along the I-880 corridor provides convenient access from throughout the East Bay, with BART service nearby for visiting families.
Large community programming
At 110 beds, the community has the scale to offer a full activities schedule, multiple dining options, and 24-hour staffing.
Alarming safety record
A safety score of 2.2 reflects a severe pattern of inspection citations and complaints that puts this community near the bottom statewide.
Demand accountability
Families considering this community should request the complete state inspection record and insist on detailed explanations from management.
Strong alternatives nearby
The East Bay has numerous assisted living options in Fremont, Hayward, and Castro Valley. Given this safety record, families should compare other communities first.
Pricing is estimated, please contact the facility to confirm.
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33883 Alvarado Niles Rd, Union City, CA 94587
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$2,850/mo
starting