14752 Holt Ave
Tustin, CA 92780
15 beds • Est. 2023 (2 years) • Accepts Medi-Cal (ALW) • Get directions
Queens Home 3 recorded 10 state citations (6 serious, 4 minor) and 4 verified complaints across 8 inspections since 2023, when the facility underwent a change of ownership. The most serious findings involve a 2024 incident in which a resident sustained simultaneous skin tears on both arms and a bruise on the forehead; a registered nurse who examined the resident confirmed the injuries appeared fresh and consistent with a single event, though how they occurred remained disputed. In a separate 2024 matter, a resident alleged that a caregiver slapped the resident's forehead; the resident was also found on the floor multiple times during the same period. When investigators looked into that allegation, 3 staff members including the licensee admitted to making false statements during the investigation, resulting in an additional deficiency citation. The most recent annual inspection in December 2025 found hot water temperatures in one unit reaching up to 133.5 degrees Fahrenheit.
Queens Home 3 is a 15-bed senior living community in Tustin. The facility offers memory care, skilled nursing.
The community is a faith-based community.
Faith-based community
Rooted in faith values with spiritual programs and chapel services available.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Accepts Medi-Cal (ALW)
Participates in the Assisted Living Waiver program, which may help cover costs for eligible residents.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Regulatory citation history
Has received 6 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Substantiated complaints on file
4 of 4 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.
Newer community
Licensed for only 2 years — less of a track record compared to established facilities.
Pricing not yet available
14752 Holt Ave, Tustin, CA 92780
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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