4 state citations (2 serious, 2 minor) and 0 verified complaints since 2021 across 7 inspections. All 5 complaints filed between 2022 and 2024 were investigated and found unsubstantiated. Allegations included a staff member yelling at residents, staff failing to meet residents' needs at night, and the licensee being delinquent on rent; in each case, interviews with staff and residents along with records reviews did not support the claims. The nighttime care investigation noted that 1 resident who had been agitated at night received a medication adjustment from their physician in early 2024 that resolved the disruption. The most recent unannounced inspection on 07/24/2025 met with administrator Bryan Bernardino and found the facility operating with 5 of its 6 licensed beds occupied, all walkways clear of hazards, medications properly secured, and annual licensing fees current.
Brickstone Manor is a 6-bed residential care home in Torrance, operated by Bountiful Care, a management company that runs seven licensed homes across Southern California. The home emphasizes a family-like setting with personalized care, meal preparation including dietary monitoring, medication management, and housekeeping.
Bountiful Care has been serving seniors across multiple locations from Long Beach to Mission Viejo, bringing operational experience from running a portfolio of small, intimate care homes.
Excellent safety record
The FYI Safety Score™ is 9.5 out of 10 (Excellent), based on state inspection data. Zero substantiated complaints and a clean record across multiple inspections.
Six residents means genuine personal attention
With only 6 beds, this isn't a facility — it's a home. Staff know every resident by name, and care plans can be truly individualized in a way that's impossible in larger communities.
Part of a multi-home operator with experience
Bountiful Care manages seven licensed homes across Southern California. This means operational infrastructure, trained staff pipelines, and standardized quality protocols that a single standalone home may lack.
Diet-specific meal preparation
Three nutritious meals daily plus snacks, with monitoring for prescribed dietary restrictions like low sugar or low salt. Assistance with meals is provided as needed — a detail that matters for residents with mobility or swallowing challenges.
Limited on-site amenities
A 6-bed home won't have a fitness center, movie theater, or activity calendar like a large community. The tradeoff for intimacy is fewer structured programs. Ask what daily life looks like beyond meals and personal care.
Website is generic across all seven homes
Bountiful Care's website covers all their locations equally — there's very little Brickstone Manor-specific information. Tour in person to understand what makes this particular home distinct from the others in their portfolio.
Pricing is estimated, please contact the facility to confirm.
20551 Madison St., Torrance, CA 90503
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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