980 Warwick Ave
Thousand Oaks, CA 91360
82 beds • Est. 2021 (5 years) • Get directions
23 state citations (14 serious, 9 minor) and 15 verified complaints since 2021 across 34 inspections. The most serious substantiated finding involved a staff member recorded on video in February 2024 slapping, grabbing by the neck, and verbally threatening a resident; the employee was arrested by the Ventura County Sheriff's Office. A separate 2025 state investigation examined an incident in which 1 resident caused injuries to another resident who later died. Other substantiated findings include a 2022 fall in which video footage showed a caregiver was 20 feet behind a resident and looking at a device while the resident walked ahead, resulting in facial injuries; a 2021 case where the facility failed to notify a resident's family that their loved one had stopped taking medications before those medications were discontinued; and a 2023 complaint that staff did not provide a family with a written incident report as requested. A new executive director joined in January 2024 and terminated 2 overnight staff found sleeping on shift; staff and management reported no recurrence in the 6 months following.
Silverado Thousand Oaks is an 82-bed assisted living community dedicated exclusively to memory care. The community features three care neighborhoods for residents at different stages of dementia, 24-hour licensed nursing, and the Nexus brain-health program.
S. News & World Report family surveys, and offers innovative programming including a STEM Stars Club led by residents.
Exclusive memory care focus
Dedicated entirely to dementia care with three distinct neighborhoods providing varying levels of support for residents at different stages.
Nexus brain-health program
Internationally recognized, evidence-based program that uses non-drug approaches to improve cognition and function for those in earlier stages of dementia.
World-class NPS score
Earned an NPS score of 81 from U.S. News & World Report family surveys, reflecting strong family satisfaction.
Below-average safety record
Holds a 2.6 FYI Safety Score. Has received 14 Type A citations and 15 of 37 complaint allegations have been substantiated. Ask the community directly about what corrective actions have been taken.
Premium pricing
This is a premium memory care community — expect costs to reflect the specialized clinical staffing and programming.
Pricing is estimated, please contact the facility to confirm.
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980 Warwick Ave, Thousand Oaks, CA 91360
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$7,839/mo
starting