Royal Oaks Inn has received 9 state citations and 2 verified complaints since 2021 across 14 inspections. The most serious citation, issued in November 2024 with a $1,000 civil penalty, involved staff members found working without required criminal record clearances. A December 2024 follow-up visit found 2 residents with dementia lacking current physician reports and up-to-date appraisals of needs and services. The 2 verified complaints stem from a 2021 incident in which staff restricted a resident's phone calls and limited private visitation, and a 2024 incident involving a disputed physical altercation between a staff member and a resident during a wheelchair dispute. Additional complaints investigated but not substantiated included allegations of inappropriate hospice referrals (2022), medication administration errors (2024), and a scabies outbreak (2025). Annual inspections in 2024 and 2025 found the facility clean, properly furnished, and in general compliance with safety and health regulations.
Royal Oaks Inn is an 80-bed assisted living community in Thousand Oaks built specifically for memory care and high-acuity residents. Family-owned and operated by a brother-and-sister team, the community specializes in advanced dementia care, bedbound and hospice-level support, and complex medication management including insulin and controlled medications.
All-inclusive pricing means one predictable monthly rate with no care-level add-ons or yearly increases.
Purpose-built for memory care
The entire community is designed for memory care from the ground up, not adapted from a general assisted living model. Staff are dementia-trained across all shifts.
High-acuity and bedbound care
Equipped to support advanced medical needs including total care, bedbound residents, Hoyer lifts, two-person transfers, catheter care, and colostomy management.
All-inclusive pricing model
One predictable monthly rate with no yearly increases or care-level add-ons. Care simply adapts as needs change without additional charges.
Family-owned and operated
Run by a brother-and-sister team who are personally on site daily. Care decisions are made locally, not by a corporate office.
Integrated hospice support
Hospice care is available on site, allowing residents to remain in familiar surroundings through end-of-life care without disruptive transfers.
Type A citation history
Has received 5 Type A citations (serious) on record. Ask management what corrective actions have been taken and how protocols have changed.
Pricing is estimated, please contact the facility to confirm.
45 Erbes Rd, Thousand Oaks, CA 91362
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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