301 White Oak Drive
Santa Rosa, CA 95409
79 beds • Est. 2022 (4 years) • Get directions
Oakmont Gardens has 39 state citations (24 serious, 15 minor) and 9 verified complaints since 2022 across 37 inspections. The most serious and recurring issue is call button response times: a February 2026 investigation found that 76% of approximately 1,541 pendant calls went unanswered for more than 10 minutes, with individual waits reaching up to 429 minutes; 5 residents confirmed waiting at least 50 minutes before staff arrived, and 1 reported that a caregiver reset the pendant and left without providing any assistance. A July 2025 complaint on the same issue resulted in a serious citation. In December 2023, inspectors substantiated a complaint that a resident who had fallen waited 94 minutes before receiving a staff response. In June 2025, a substantiated complaint documented a pipe burst that left residents without running water for several hours, requiring bottled water and portable toilets until service was restored the same evening. A December 2025 annual inspection cited food safety violations, including uncovered prepared meats and other perishables in the kitchen. In late 2023, investigators also noted the facility was operating without a certified administrator on record.
Oakmont Gardens is a 79-bed assisted living community in Santa Rosa, part of the Oakmont Senior Living chain. Located in Sonoma County wine country, the setting is appealing, but the facility's safety record is among the worst in the state.
Families considering this community need to review the inspection history very carefully and ask hard questions during any visit.
Sonoma County wine country setting
Santa Rosa offers mild weather, scenic surroundings, and proximity to wine country — an attractive environment for residents who enjoy the outdoors.
Established chain operator
Oakmont Senior Living operates multiple communities across California, bringing operational infrastructure and established care protocols.
Alarming safety record
A 0.7 FYI Safety Score is one of the lowest in all of California. The inspection history shows a severe and persistent pattern of citations and complaints that raises fundamental questions about care quality.
Chain reputation varies by location
Oakmont operates many communities statewide, and quality varies significantly from one location to another. This location's inspection record does not reflect the chain's better-performing properties.
Wildfire risk area
Santa Rosa was heavily impacted by the 2017 Tubbs Fire. The region remains in a high wildfire risk zone, which is an important consideration for evacuation planning.
Pricing is estimated, please contact the facility to confirm.
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301 White Oak Drive, Santa Rosa, CA 95409
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,845/mo
starting