1217 Lance Drive
Santa Rosa, CA 95401
23 beds • Est. 2011 (14 years) • Get directions
Five Palms Care Home has 17 state citations (9 serious, 8 minor) and 2 verified complaints since 2022 across 23 inspections. The most recent substantiated finding, from a 2025 complaint investigation, cited the facility for failing to report a resident elopement to state regulators and for maintaining an incomplete care plan for a fall-risk resident with major neuro-cognitive disease that omitted fall risk protocols, transfer needs, and special diet requirements, a repeated violation that resulted in a $250 civil penalty. A 2023 inspection found alcohol-based hand sanitizer stored in an unlocked hallway closet accessible to residents with dementia. Also in 2025, an unstageable wound on a recently hospitalized resident was not reported to the state as required. A 2023 visit noted a blocked emergency exit door in a resident room and a malfunctioning central heater in a back building housing 5 resident rooms. The facility expanded its capacity through a 2022 construction project, and as of late 2025, the licensee was exploring a change to LLC ownership structure.
Five Palms Care Home is a 23-bed mid-size assisted living community in Santa Rosa. Over 23 state inspections, the facility has received 9 Type A citations (serious) and 8 Type B citations (minor).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Below-average safety record
The FYI Safety Score™ is 5.7 out of 10, which is below the California average. Ask about recent improvements and corrective actions during your visit.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Est. starting from $5,000/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
1217 Lance Drive, Santa Rosa, CA 95401
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$5,000/mo
starting