3250 Chanate Rd
Santa Rosa, CA 95404
140 beds • Est. 2010 (15 years) • Get directions
43 state citations (24 serious, 19 minor) and 22 verified complaints since 2021 across 47 inspections. The most recent substantiated finding, from December 2024, involves a resident receiving an incorrect medication dose for 20 consecutive days, with the facility also cited for failing to file a required incident report with state regulators. In 2023, inspectors confirmed on multiple separate occasions that staff failed to respond to residents' call buttons and pendants, with a civil penalty assessed for a repeat violation within a 12-month period. A related complaint from October 2023 found that when the call button system was down, staff did not consistently meet the required 2-hour check timeline, leaving at least 1 resident without timely assistance. In July 2022, a memory care resident went undetected for several hours and was found approximately 2.5 miles from the facility by a community member; the resident was later diagnosed with a stress fracture and the facility received a $500 civil penalty for injury resulting from the incident. Also in 2022, a staff member was confirmed to have raised their voice at a resident in a manner that violated dignity and respect standards.
Brookdale Chanate is a 140-bed assisted living community in Santa Rosa, the largest city in Sonoma County wine country. Part of the Brookdale Senior Living chain, it brings national-scale resources to a desirable Northern California market.
However, the community's inspection record raises serious concerns that families need to investigate thoroughly before considering placement.
Sonoma County wine country location
Santa Rosa is the hub of Sonoma County, offering world-class dining, natural beauty, and proximity to wine country while maintaining a mid-size city's medical and retail infrastructure.
Large community scale
At 140 beds, the community has the staffing depth and programming variety that comes with a sizable Brookdale property.
Alarming safety record
Holds an FYI Safety Score of 1.3, among the lowest in the state, indicating a severe pattern of citations and substantiated complaints during state inspections. Families should demand a detailed accounting of recent corrective actions, staffing changes, and current state compliance status before visiting.
National chain limitations
Despite Brookdale's corporate resources and oversight systems, this location's inspection history suggests local execution has fallen short of what families should expect.
Pricing is estimated, please contact the facility to confirm.
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3250 Chanate Rd, Santa Rosa, CA 95404
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$4,765/mo
starting