3250 Chanate Rd
Santa Rosa, CA 95404
140 beds • Est. 2010 (15 years) • Get directions
43 state citations (24 serious, 19 minor) and 22 verified complaints since 2021 across 47 inspections. The most recent substantiated finding, from December 2024, involves a resident receiving an incorrect medication dose for 20 consecutive days, with the facility also cited for failing to file a required incident report with state regulators. In 2023, inspectors confirmed on multiple separate occasions that staff failed to respond to residents' call buttons and pendants, with a civil penalty assessed for a repeat violation within a 12-month period. A related complaint from October 2023 found that when the call button system was down, staff did not consistently meet the required 2-hour check timeline, leaving at least 1 resident without timely assistance. In July 2022, a memory care resident went undetected for several hours and was found approximately 2.5 miles from the facility by a community member; the resident was later diagnosed with a stress fracture and the facility received a $500 civil penalty for injury resulting from the incident. Also in 2022, a staff member was confirmed to have raised their voice at a resident in a manner that violated dignity and respect standards.
Brookdale Chanate is a 140-bed assisted living community in Santa Rosa, the largest city in Sonoma County wine country. Part of the Brookdale Senior Living chain, it brings national-scale resources to a desirable Northern California market.
However, the community's inspection record raises serious concerns that families need to investigate thoroughly before considering placement.
Memory care on the same campus
Both assisted living and memory care are offered at this location, so residents whose needs progress may be able to remain without relocating to a different facility.
EMR-based provider coordination
Brookdale tracks resident care via electronic medical records and supports outside physicians who round inside the community, keeping providers informed on patient status.
FYI Safety Score 1.3/10
One of the lowest scores in the dataset. Ask the facility directly about its inspection and complaint history before scheduling a tour.
140-bed large community
At this scale, ask how many residents share each care team and what staff-to-resident ratios look like on evenings and weekends.
Base price excludes care-level charges
The ~$4,515/month starting rate covers housing; Brookdale adds a separate care charge based on an individual assessment. Ask what the full monthly total is for residents with similar care needs.
Pricing is estimated, please contact the facility to confirm.
3250 Chanate Rd, Santa Rosa, CA 95404
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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